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Top Remote Customer Success Jobs in Philadelphia, PA
Automotive • Software
As a Customer Operations Lead at Roadie, you will lead a team to ensure customer success for strategic accounts, resolving inquiries, optimizing processes, and enhancing service quality through collaboration and data analysis.
Business Intelligence • Consulting
The Proposal Specialist will support the Tidal Basin proposal services team by developing winning proposals, conducting competitive research, managing proposal content, and collaborating with various teams for effective proposal execution. Responsibilities include writing and editing proposals, creating compliance matrices, and maintaining proposal libraries.
Top Skills:
Adobe IndesignExcelMicrosoft PowerpointMicrosoft Word
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
The Senior Customer Success Manager at H1 will engage with major clients, ensuring successful onboarding and ongoing value realization from the H1 platform. Responsibilities include training clients, conducting business reviews, tracking metrics, and collaborating with internal teams to address client needs and drive engagement.
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Healthtech
The Coding Compliance Audit & Education Specialist audits medical records for adherence to coding regulations, prepares audit reports, provides educational training to providers, and ensures compliance with federal and state laws regarding coding practices. Effective communication and independent work skills are essential.
Top Skills:
CptHcpcsIcd-10
Information Technology • Consulting
As a Lead Accessibility Training Specialist, you will deliver accessibility training and ensure compliance with Section 508 Standards. Responsibilities include facilitating webinars, developing training materials, conducting compliance testing, and collaborating with teams to assess accessibility within ICT products.
Artificial Intelligence • Professional Services • Software • Analytics
Client Success Managers (CSMs) ensure effective client engagement with SaaS products, facilitating training, onboarding, and product adoption. They analyze client usage, deliver presentations, and maintain strong relationships to enhance customer satisfaction.
Top Skills:
SaaS
Software
Walnut is seeking individuals interested in improving financial access to healthcare. The role may involve contributions to a fintech platform that assists patients in managing medical bills via small monthly payments, with a focus on increasing affordability and revenue for healthcare providers.
Software
As a Customer Success Manager at Versapay, you will manage customer relationships, ensuring successful onboarding and long-term adoption. You'll develop strategic account plans to drive growth and retention while advocating for customer needs with internal teams. The role requires resolving customer issues and proposing improvements to the overall customer experience.
Cannabis • HR Tech
The Customer Support Specialist will provide high-quality support for Wurk's HRIS product, resolving customer issues related to UKG Workforce Ready. They will focus on delivering solutions, managing caseloads, and leveraging resources to enhance customer satisfaction while building relationships with clients.
Top Skills:
SalesforceUkg Workforce Ready
Big Data • Cloud • Information Technology • Software • Analytics
As a Manager of Customer Success, you'll lead a growing team responsible for driving product adoption and customer retention while enhancing service quality. You'll develop strategies, mentor team members, handle customer escalations, and leverage data for decision-making, ensuring alignment with business goals.
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Top remote Companies in Philadelphia, PA Hiring Customer Success Roles
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