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Top Remote Customer Success Jobs in Philadelphia, PA
Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager at Exabeam focuses on building and maintaining customer relationships to ensure satisfaction and loyalty. The role involves monitoring account health, promoting product usage, collaborating with various teams, and tracking success metrics to aim for high renewal rates.
Top Skills:
CRMSalesforce
Fintech • Healthtech • Software
The Patient Advocate manages patient communications regarding medical billing via phone, chat, and email, ensuring a smooth billing experience.
Top Skills:
AthenaCarevoyantEclinicalworksElectronic Medical Record SystemsEpicGoogle SuiteMedikNextgen
Productivity • Software • App development • Automation
The Director of Customer Success Operations will enhance operational efficiency through strategy, systems, data analysis, team leadership, and cross-department collaboration to ensure exceptional customer outcomes.
Top Skills:
ExcelLookerPlanhatSFDCTableau
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AdTech • Digital Media • Machine Learning • Marketing Tech • Software • Travel • Hospitality
The Associate Client Success Manager role involves managing travel advertising campaigns, maintaining client relationships, and ensuring optimal client onboarding and service. Responsibilities include mitigating churn, optimizing campaigns, and collaborating with internal teams to provide tailored solutions to clients' needs.
Top Skills:
Digital Marketing
Cloud • Enterprise Web • Healthtech • Mobile • Software
Manage post-sales relationships with large enterprise clients, focusing on driving retention and utilization of TigerConnect’s platform through strategic client engagement and tailored success plans.
Top Skills:
Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
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Healthtech
Manage all customer support inquiries, handle support tickets, improve workflows, and build a customer support playbook while monitoring service metrics and customer satisfaction.
Top Skills:
Fast ApiGCPGoPythonReactReact NativeTypescript
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Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, provide technical advice on malware analysis and threat intelligence, optimize workflows, and drive product adoption.
Top Skills:
AntivirusEdr SolutionsGhidraIda ProMalware AnalysisSecurity Operations CentersSIEMSoarThreat HuntingThreat IntelligenceThreat Intelligence PlatformsVirustotal
Artificial Intelligence • Edtech • Healthtech • Software
As a Student Success Coach, you'll provide support to students, resolve inquiries, and help ensure their academic success for graduation.
Top Skills:
FreshdeskFrontHubspot
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Prepare full denture cases using 3Shape software based on scans from dentists, ensuring accuracy and adhering to specifications.
Top Skills:
3Shape
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
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