Top Remote Customer Success Jobs in Palm Bay-Melbourne-Titusville,

The Customer Success Representative will assist customers with support requests, quality assurance, training material development, and sales support. The role involves monitoring client services, managing salesforce operations, performing analyses, and reporting on key performance indicators in a dynamic, remote environment.

The Senior Customer Onboarding Manager will oversee the client onboarding process, ensuring a smooth and impactful experience tailored to client needs. This role involves leading client relationships, managing onboarding timelines, diagnosing technical issues, collaborating with various teams, and identifying process improvements to enhance the onboarding experience.

This job posting invites potential candidates to submit their applications to be considered for future openings at FORM. It emphasizes the company's commitment to diversity and encourages applicants from all backgrounds to apply, even if they don't meet every requirement.

The Field Service Engineer will provide installation, qualification, repairs, and preventative maintenance for NGS sequencing instruments. The role requires troubleshooting of software and hardware issues, using service CRM software, and maintaining customer interactions with professionalism. Strong emphasis on technical knowledge and account management skills is essential.

As a Technical Customer Success Architect at Boomi, you will lead technical solutions and architectural design for enterprise integration. You'll guide customers through onboarding and adoption of Boomi's platform, optimize performance, troubleshoot technical issues, and provide strategic advice on API management and digital transformation initiatives. Your role involves advocacy for customers' technical needs and collaboration with product teams to enhance platform capabilities.

As an Associate Customer Success Manager, you'll onboard new districts, ensure customer engagement and renewals, analyze data for district health, and maintain relationships with key stakeholders. You'll also gather customer feedback for product improvements and manage account records in a CRM system.

The Client Success Manager (CSM) serves mid-to-large enterprise accounts, driving client success through effective campaign management, client communication, and data analysis. They strategize and implement campaign performance insights, engage in client communication by building strong relationships, and advocate for client needs internally while tracking revenue forecasts and client health metrics.