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Top Remote Customer Success Jobs in Palm Bay-Melbourne-Titusville,
Insurance • Legal Tech • Social Impact
As a Client Experience Associate, you'll engage with clients via phone to assess their situations regarding disability benefits and insurance compensation. Your role involves guiding them through the process, utilizing internal tech platforms, and fostering supportive conversations. You'll be a critical resource for individuals in crisis, helping them navigate the complexities of their needs without requiring prior legal knowledge.
Insurance • Legal Tech • Social Impact
As a Client Experience Specialist, you'll assist clients seeking disability benefits or insurance compensation through active phone communication. Your role focuses on understanding their situations, advising on the process, and guiding them with empathy. The position requires navigating complex topics and metrics-driven evaluation, impacting many people positively.
Top Skills:
FrontSalesforce
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
As a Customer Care Advocate, you will handle inbound customer service inquiries regarding life insurance policies, educate customers, resolve complex issues, and ensure customer satisfaction through effective communication and problem-solving skills.
Software
As a Customer Support Specialist, you'll be the main contact for users, handling inquiries via Intercom, troubleshooting issues, and ensuring high customer satisfaction. You'll work collaboratively with the team to solve complex problems and contribute ideas for improving support processes.
Top Skills:
IntercomLinearSlack
Featured Jobs
AdTech • Enterprise Web • Information Technology • Machine Learning • Marketing Tech • Sales
The Learning and Development Specialist at OpenX drives employee engagement by creating innovative learning initiatives. This role involves collaborating with leadership to assess career development needs and manage the learning management system to track training activities. Responsibilities include course material preparation, execution of training sessions, and measuring training effectiveness to align with organizational goals.
Cloud • Information Technology • Security • Software • Cybersecurity
The Manager of Customer Success will lead a team of Customer Success Managers, develop strategies for customer adoption and satisfaction, and collaborate with various departments to ensure client success. Key responsibilities include mentoring the team, establishing performance metrics, resolving complex issues, and staying updated on industry trends.
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Success Manager leader, you will mentor and develop the team while driving customer adoption and satisfaction. Responsibilities include collaborating with various departments, tracking performance metrics, and acting as an escalation point for complex issues. You will empower your team to deliver outcomes and voice customer insights for product development.
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Top Skills:
CRMGoogle SuiteHubspot
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Support Technician I will provide remote technical support to customers, ensuring satisfaction through effective service delivery. Responsibilities include troubleshooting and resolving customer issues in collaboration with internal teams while maintaining high levels of communication and customer service.
Top Skills:
FlexWindows
Enterprise Web • Mobile • Professional Services • Software
As a Customer Research Advisor at Dscout, you will collaborate with clients to design and execute research projects using Dscout's platform, providing training on features and helping ensure successful project implementation. You will advocate for clients internally and support them throughout their research processes.
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Customer Success Manager at Ontra, you'll build and maintain client relationships, manage the customer journey, resolve issues, collaborate across teams, oversee account configurations, and engage in training initiatives to enhance client satisfaction.
Data Privacy
Osano invites talented individuals interested in data privacy to connect for future job openings, emphasizing alignment with their mission and values. Potential roles vary across areas like Customer Support, Sales, and People Operations, with opportunities for personal and professional growth in a fully remote environment.
Top remote Companies in Palm Bay-Melbourne-Titusville, Hiring Customer Success Roles
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