Top Remote Customer Success Jobs in Palm Bay-Melbourne-Titusville,

The Practicum Trainee at Headspace will provide telehealth services under supervision, participate in training seminars, and collaborate with other professionals in a digital health environment. Responsibilities include writing clinical notes and attending program meetings.

The Customer Support Manager will lead and grow a high-performing Customer Support team, ensuring exceptional customer satisfaction for a digital experience and virtual events SaaS platform. Responsibilities include team management, reporting metrics evolution, customer support escalation coordination, and fostering relationships across departments. Flexible working hours are required to cover US and European shifts.

As a Customer Success intern at OpenSesame, you will work on various projects to enhance customer experience, involving data analysis, updating onboarding materials, and collaborating with cross-functional teams. You will gain hands-on experience and contribute to the company's growth goals.

The Director of Client Success will lead the U.S. client success organization, developing and executing strategies to ensure client value realization with Altera's digital health solutions. This includes managing a high-performing leadership team, driving client adoption, retention, and growth, while overseeing onboarding, implementation, and measuring performance indicators for operational excellence.

The Support Associate will provide exceptional customer support to creators and fans, troubleshoot issues, maintain customer relationships, and assist in documenting support processes. They will gather customer insights to guide product improvements and ensure a high level of satisfaction.

The Senior Manager of Customer Support Operations will oversee administration and quality assurance within the customer service department, lead training initiatives, evaluate effectiveness, and ensure alignment with business objectives. The role focuses on continuous improvement and the integration of technology to streamline operations and enhance customer experiences.

The Customer Support Representative will provide exceptional assistance to customers via multiple channels. This includes responding to inquiries using ZenDesk, creating FAQs, and maintaining deep knowledge of the product for effective problem resolution. Strong communication and empathy for the customer are essential.