Top Remote Customer Success Jobs in Palm Bay-Melbourne-Titusville,

The Director of Customer Success at Innovaccer acts as a trusted advisor to clients, managing project deliveries, engaging with teams of engineers and designers, and identifying solutions to enhance customer satisfaction in the healthcare sector. This role requires a strong analytical mindset and excellent communication skills to effectively address customer needs and drive project success.

The Client Experience Specialist will communicate with consumers to help them connect with financial advisors through various channels. Responsibilities include guiding users in the matching process, scheduling calls, documenting interactions in the CRM, and meeting personal and team targets.

As a Senior Client Advisor at Casa, you will onboard and support premium clients, educate them on bitcoin and digital asset management, and provide exceptional customer service. You will build long-term relationships, collaborate with internal teams, and contribute to innovation in customer service processes.