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Top Remote Customer Success Jobs in New York City, NY
Other
The Mortgage Customer Outreach Specialist collects payments from borrowers in early stages of mortgage delinquency. Responsibilities include initiating contact, assessing repayment abilities, handling inbound calls, ensuring compliance with regulations, and resolving account issues. The role requires effective communication and customer service skills.
Top Skills:
CollectionsComplianceSpreadsheet SoftwareWord Processing
Edtech • Kids + Family • Software
As a Customer Engagement Specialist at Paper, you will promote brand awareness and facilitate engaging educational sessions to drive student adoption across district communities. You will train teachers on Paper's platform, build relationships with key stakeholders, and support grassroots teacher education initiatives.
Top Skills:
Communication SkillsCustomer EngagementK-12 Education KnowledgeSocial Media ManagementWorkshop Facilitation
Fintech • Consulting
The Customer Success Manager will enhance customer relationships and drive product adoption by understanding customer needs, identifying upsell opportunities, and ensuring customers achieve their goals with the software. Responsibilities include providing excellent customer experience, creating strategic success plans, documenting best practices, and collaborating with internal teams to prevent churn.
Top Skills:
Customer Success PlatformMicrosoft Office SuiteOutreachSalesforceSalesloft
Featured Jobs
Information Technology • Software
The Associate Support Engineer will provide remote support for SAP applications, focusing on SAP Cloud Platform Integration (CPI) and Payroll. Responsibilities include incident management, system maintenance, enhancements, user acceptance testing, and ensuring compliance with IT processes. The role requires exceptional communication skills and collaboration with clients to troubleshoot and resolve issues effectively.
Top Skills:
AbapHTTPIdocJavaJdbcRestSap CpiSap PayrollSap PiSap PoSftpSoapXslt
Information Technology • Software
The Customer Success Manager for Finance and Accounting Services ensures customers achieve desired outcomes with OSV services, drives service adoption, manages retention, and builds strong relationships with customers. This role involves developing success plans, addressing customer challenges, and promoting two-way communication to enhance overall satisfaction and value from services.
Top Skills:
AccountingCustomer Relationship ManagementFinanceWorkday
Fintech • Payments • Financial Services
The Implementation Specialist will manage system implementation projects and provide training at client locations. Responsibilities include planning, training staff, diagnosing issues, and maintaining client relationships, while ensuring that the implementation process runs smoothly and meets client satisfaction.
Top Skills:
Hardware TroubleshootingPoint Of Sale ImplementationRestaurant TechnologySoftware Troubleshooting
eCommerce • Payments
The Senior Customer Success Manager at FastSpring will manage enterprise client accounts, primarily in the gaming industry, ensuring customer satisfaction, retention, and account growth while collaborating with internal teams to deliver superior client experiences.
Top Skills:
CSSGainsightHTMLJavaScriptJqueryLookerSalesforce
Energy
The Sr. Desktop Support Representative troubleshoots application, network, and hardware problems, communicates and supports users with applications-related issues, triages critical IT issues, and works with development teams to track and resolve software bugs. They also manage alerts and document common problems and solutions.
Top Skills:
Computer Hardware SupportComputer Software SupportDizzionGoogle AppsIncontactJIRALinuxMac Operating SystemExcelMicrosoft WordOktaSalesforceServicenowUnixWindows Operating System
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Other • Travel • Hospitality
The internship offers hands-on experience in various operational roles within resort management, including housekeeping, food and beverage, safety and security, front office duties, and recreational activities. Interns collaborate across departments and participate in training and networking with company leaders, aiming to prepare for future career opportunities.
Top Skills:
Hospitality ManagementOperational Duties
Industrial
The Field Support Engineer II is responsible for the installation, repair, and maintenance of ZEISS Surgical Microscopes in a designated area. This role involves diagnosing issues, maintaining spare parts inventory, and ensuring customer satisfaction through effective communication and professionalism. The engineer will also document service activities and support the promotion of service agreements, requiring travel throughout the week.
Top Skills:
Computer TechnologyElectronicsFine MechanicsMedical Field ServiceOptics
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Top remote Companies in New York City, NY Hiring Customer Success Roles
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