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Top Remote Customer Success Jobs in New York City, NY
Logistics • Transportation
As a Customer Success Manager at Veriforce, you will manage customer relationships, monitor account satisfaction, identify growth opportunities, and work collaboratively with internal teams. Your role involves guiding clients through their journey, ensuring their success, and leveraging insights to enhance value and drive advocacy.
Top Skills:
Customer Success ManagementData AnalysisProject Management
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager will oversee the long-term success of ServiceTitan's largest clients, focusing on building partnerships, ensuring product adoption, providing training, and managing account initiatives to enhance customer satisfaction. They will extract insights from user data, manage support escalations, and improve customer experiences.
Top Skills:
Account ManagementCustomer Success ManagementData AnalysisProject ManagementSoftware LearningTraining And Coaching
Marketing Tech • Sales • Software
As a Technical Support Engineer II, you will provide technical support to customers, triage cases, document issues in Jira, collaborate with internal teams, and contribute to process improvements. This role focuses on resolving technical challenges while ensuring customer satisfaction and acting as a liaison between technical and customer-facing teams.
Top Skills:
Crm PlatformsDynamicsHubspotJavaScriptJIRAPythonSalesforceScalaSQL
Featured Jobs
Information Technology • Marketing Tech
As a Customer Solutions Architect at Session AI, you will deliver technical solutions and manage customer implementations by collaborating with both technical and non-technical stakeholders. You will provide insights into client business requirements, guide engineering teams, and lead software development to ensure successful campaign execution.
Top Skills:
AndroidCSSHTML5iOSJavaServer-Side Javascript
Retail • Financial Services
As a Client Experience Manager, you will be responsible for fostering strong relationships with clients, ensuring high levels of satisfaction with services, and collaborating with internal teams to exceed client expectations. Your role includes managing a portfolio of approximately 30 accounts, monitoring service delivery, and identifying opportunities to add value for clients.
Top Skills:
AsanaCRMData AnalyticsGoogle SuiteHubspotIntercomKnimeSaas ProductsSlack
Payments • Software
The Technical Account Manager at Skimmer is responsible for supporting onboarding, training, and launch support for customers using Skimmer Billing. They assist with implementation, resolve billing issues, and partner with account managers to ensure customer success. The TAM monitors usage and retention, providing insights to enhance customer experience and drive adoption.
Top Skills:
Account ManagementCommunicationCrm SystemsCustomer SuccessExcelGoogle SheetsHubspotMerchant ProcessingProblem-SolvingProduct TrainingQuickbooks OnlineSales
Healthtech • Software
The Enterprise Customer Success Manager at PatientIQ is responsible for the success, retention, and growth of clients post-implementation. They build relationships with key customer executives, coordinate quarterly business reviews, manage customer success teams, and work cross-functionally with product and development teams to drive client value and improve workflows with the PatientIQ platform.
Top Skills:
B2B SaasCRMMicrosoft Office SuiteSQL
Edtech
The Technical Support Representative will assist educators and administrators with technical support inquiries, troubleshoot issues, document bugs, and collaborate with the engineering team to resolve technical challenges, ensuring effective use of the platform.
Top Skills:
GitlabZendesk
Software
The Customer Success Manager at Overstory is responsible for managing customer relationships throughout their lifecycle, from onboarding to contract renewal. This role includes understanding customer needs, coordinating with technical teams, and influencing product roadmaps. The manager will oversee multiple accounts, primarily in Latin America and the US, ensuring customer satisfaction and success with Overstory's solutions.
Artificial Intelligence • Healthtech • Machine Learning • Biotech
The position involves interpreting X-ray, ultrasound, MRI, and CT studies on a part-time, remote basis. Responsibilities include reading outpatient and urgent care studies, with flexible scheduling to fit personal preferences. Candidates must be certified and have at least one year of relevant experience.
Top Skills:
Ai-Optimized WorkflowClinical ImagingCt StudiesMriUltrasoundX-Ray
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Top remote Companies in New York City, NY Hiring Customer Success Roles
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