Top Remote Customer Success Jobs in New York City, NY
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
The Deal Operations Specialist at OpenX is responsible for managing operational tasks and performing data analyses related to programmatic campaigns. This role involves building audience packages, managing deals, troubleshooting performance issues, and optimizing campaign strategies based on client needs.
The Customer Support Associate provides assistance to customers by handling inquiries and enhancing their experience. This role involves supporting calls, chats, and emails, resolving customer issues, and collaborating with team members to improve service quality.
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The Customer Support Specialist will provide support to customers, troubleshoot technical issues, and help improve customer experiences while maintaining a professional attitude. They will act as a liaison between customers and various teams, become knowledgeable about SamCart's product, and master the use of humor in communication.
Optimizing campaigns to meet CPA/CPC/ROI goals, monitoring and QA of live campaigns, analyzing large datasets for insights, providing actionable recommendations, supporting technical and non-technical client issues, communicating with account managers, joining pre-sale calls, and more.
As a DEI Specialist at Affirm, you will drive and manage projects that support the company's diversity, equity, and inclusion strategy. Key responsibilities include project management, vendor oversight, data analysis, and collaboration with various teams to set DEI goals. You will also manage communication and support administrative tasks for DEI programs, ensuring all projects stay aligned with organizational objectives.
The Product Support Representative provides technical support for Dropbox products, communicates customer issues, and documents recurring issues. The role requires strong communication skills and the ability to troubleshoot desktop operating systems. Representatives are expected to meet KPI targets and provide customized recommendations to maintain customer satisfaction.
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The Customer Care Advocate will manage intake and inquiry calls for Workers' Compensation and Commercial Auto lines, ensuring high-quality customer service. Responsibilities include handling customer inquiries, maintaining service levels, supporting the team, and advocating for customers.
As a Dealer Success Specialist, you will build relationships with automotive dealers to help them succeed with Edmunds' services. You will support onboarding processes, monitor dealer performance, and address customer issues while documenting activities in Salesforce.
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
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