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Top Remote Customer Success Jobs in Detroit, MI
Cloud • Information Technology • Legal Tech
The Technical Account Manager serves as the main contact for key clients, overseeing their onboarding and ongoing technical needs. This role involves managing client relationships, project management, resolving technical issues, and analyzing client requirements for potential upgrades. The candidate must have strong SaaS experience and an understanding of accounting to effectively support clients.
Top Skills:
SaaS
Fintech • Information Technology
As a Senior Growth Specialist, you will manage user acquisition for the earnings product, utilizing data-driven strategies to efficiently scale channels like DSPs and Google. You will work closely with the product team and VP of corporate development, overseeing a significant budget and reporting performance metrics to stakeholders.
Top Skills:
DspGoogleMeta
Software
As a Customer Success Manager at PerformYard, you will establish lasting relationships with customers, support product implementation, lead training sessions, and advocate for customer needs within the organization. Your role is to ensure client satisfaction and drive product usage while achieving responsiveness and quality goals.
Top Skills:
Salesforce
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Cloud • Security
The Customer Success Engineer will engage with customers, addressing queries and guiding them through the implementation of cloud security products. Responsibilities include resolving issues, providing technical support, maintaining knowledge base resources, and collaborating with various teams to enhance customer experience and product features.
Top Skills:
AWSAzureGCPJSONPythonSQLTerraform
Digital Media • Gaming • Software
As a Multilingual Live Caption Specialist, you will provide real-time captioning for various live events and broadcasts in multiple languages, ensuring accuracy and synchronization with audio. Key responsibilities include adhering to guidelines, conducting quality checks, and collaborating with production teams.
Top Skills:
Multilingual
Marketing Tech
The Client Director in the Salesforce Account Executive role will be responsible for driving sales through solution selling within the Salesforce partner ecosystem, developing account strategies, building relationships with clients, and ensuring successful project delivery. They will work closely with the sales teams at Salesforce to create and execute business plans, targeting key relationships in the CBS, TMT, and MAE sectors.
Top Skills:
Salesforce
Software
The Customer Support Representative will provide technical support and training to customers, manage support queues, maintain the customer knowledge base, advocate for customers, and implement scalable support processes. This is an opportunity to shape the support function in a growing startup.
Marketing Tech
As a PR Customer Success Lead, you will oversee a team of Campaign Managers, monitoring account health, driving customer renewals and expansions, collaborating with the product team, and ensuring the delivery of effective PR strategies for clients.
Security • Software
As a Customer Success Manager, you will enhance customer satisfaction and product adoption by serving as the primary contact for technical issues, providing training, advocating for customer needs, and collaborating with internal teams.
Top Skills:
CsvJSONNoSQLPythonSQL
Software
The Customer Support Specialist Tier 2 at Funnel Leasing will engage with customers to provide support via phone, email, and chat. The role involves troubleshooting software issues, analyzing customer interactions, documenting results, and contributing to knowledge methodologies. The specialist will also escalate issues as needed and maintain performance metrics.
Top remote Companies in Detroit, MI Hiring Customer Success Roles
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