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Top Remote Customer Success Jobs in Detroit, MI
Artificial Intelligence • Big Data • Gaming • Software • Analytics
The Senior Customer Success Manager will engage deeply with gaming customers, managing a book of business, ensuring successful onboarding, value delivery, and improving customer success processes. This role demands a strong understanding of customer needs, relationship building, and the ability to advocate for customer requirements within the company.
Consulting
The BIM Specialist will manage BIM processes, assist in creating and maintaining BIM standards, perform various quality control analyses, facilitate BIM meetings, and coordinate updates. Key responsibilities include clash detection, compliance checks for BIM submissions, and producing detailed QC reports. They serve as the main contact for Revit and AutoCAD related activities.
Top Skills:
AutocadRevit
Cloud • Software
The Integrations Support Engineer at Higher Logic is responsible for resolving complex technical integration issues, providing customer support, assisting with training and technical documentation, and collaborating with internal teams on integration configurations, all while maintaining excellent customer relations and organizational skills.
Top Skills:
C#Microsoft Sql
Featured Jobs
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Big Data • Analytics • Business Intelligence
As a Customer Success Associate at Morning Consult, you will manage a portfolio of 40-50 accounts, ensuring clients maximize their use of syndicated data products. Your role includes onboarding new clients, developing relationships, addressing issues, and identifying upsell opportunities while representing client feedback internally.
Cloud • Software
Responsible for ensuring customer satisfaction and retention, the Customer Success Manager engages with clients post-sale, analyzes customer data, and develops tailored success plans. They conduct check-ins, gather feedback for product enhancement, and collaborate with internal teams to meet customer needs.
Retail • Sales • Energy
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
Edtech
As a Customer Success Manager at ImPACT Applications, you will oversee school and sports accounts, ensuring customer satisfaction and retention through proactive engagement, digital campaigns, and data analysis. Your role includes managing a high volume of accounts, advocating for customer needs, and working closely with the marketing team to drive revenue retention and expansion.
Top Skills:
SalesforceTotango
Cybersecurity
The Manager of Customer Success for the Commercial segment will coach and develop a team, drive customer satisfaction, and ensure effective relationship management with mid-market B2B customers. Responsibilities include monitoring team performance, conducting meetings, and optimizing processes to improve efficiency.
Insurance • Security
The Insurance Verification Specialist at Evident ID will verify insurance information via phone calls, ensuring compliance and accuracy. Responsibilities include maintaining relationships with insurance stakeholders, data entry, and reporting on verification progress, all while fostering a professional image for the company.
Software
The Enterprise Customer Success Manager at AppZen will manage customer relationships from adoption to renewal. Responsibilities include driving product utilization, optimizing configurations, advocating for product improvements, and presenting business value to executives. The role requires strong communication skills and experience with finance tech and enterprise relationships.
Top remote Companies in Detroit, MI Hiring Customer Success Roles
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