Top Remote Customer Success Jobs in Detroit, MI

As a Customer Success Manager focused on onboarding, you will design and execute onboarding strategies that enhance customer experience, driving activation and adoption of OpenPhone's services. You will utilize customer data to personalize interactions and ensure a smooth transition. Your responsibilities include managing onboarding processes, creating tailored implementation plans, working with cross-functional teams, and continually improving customer engagement initiatives.

As a Customer Success Manager at Cofactr, you will lead customer onboarding, build relationships to enhance satisfaction and retention, manage customer projects, provide support and advice, and gather insights for product development. The role involves close collaboration with product and sales teams to improve the customer experience and shape post-sales strategies.

As a Customer Success Manager, you will build trusted relationships with clients, assist in the implementation of Intradiem solutions, develop success plans, track customer value metrics, and advocate for account expansions while ensuring the highest level of customer satisfaction and retention.

The Customer Success role at Pulsara focuses on building relationships and supporting healthcare teams in utilizing their platform effectively. Responsibilities include onboarding, training, and socializing best practices to ensure customer satisfaction and success in patient care.

As an Onboarding Specialist, you will ensure a smooth onboarding experience for clients by guiding them through product setup, conducting demos, and collaborating with various teams. You will track onboarding progress, provide feedback for improvements, and help clients realize the value of the product from day one.

The Customer Engineer at Cresta is responsible for executing integration designs, building applications using SDKs, and collaborating with customer success teams. The role focuses on removing technical barriers and ensuring seamless integration of AI solutions in enterprise contact centers, while managing multiple projects and driving customer value.

The Student Support Specialist at StraighterLine supports students by providing assistance and resolving issues related to their academic goals. Responsibilities include answering queries through various communication channels, leveraging tools for efficient support, and maintaining a high level of customer service. The role demands independent problem-solving, strong analytical skills, and flexibility in a call center environment.