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Top Remote Customer Success Jobs in Detroit, MI
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Vice President of Customer Support at Genesys is responsible for leading global customer support operations, enhancing customer experiences, and implementing AI-driven automation. This strategic role involves optimizing processes, driving operational excellence, and fostering a high-performing support team while collaborating across multiple departments to improve customer satisfaction.
Top Skills:
AWSAzureGCP
Software
As a Success Engagement Manager, you will drive student success through outreach, personalized coaching, and strategic initiatives. Your role includes managing SMS communication, delivering video coaching, and supporting admissions outreach to enhance student engagement and progress. Collaboration with cross-functional teams to improve workflows and outcomes while maintaining a strong focus on student satisfaction and business objectives is essential.
Insurance • Financial Services
The Auto Claims Representative is responsible for evaluating and resolving first and third-party auto claims, conducting investigations, negotiating claims, handling damages, and ensuring compliance with best practices. Excellent customer service and communication skills are essential.
Featured Jobs
Insurance
The End User Support Specialist I at Stewart provides tier-1 and tier-2 technical support for the Remote Online Notary platform. Responsibilities include troubleshooting user issues, monitoring support tickets, and collaborating with teams to address complex problems. This role focuses on delivering exceptional customer service and ensuring the functionality of IT systems and software for end-users.
Top Skills:
It Support
Other
The Mortgage Customer Outreach Specialist collects payments from borrowers in early stages of mortgage delinquency. Responsibilities include initiating contact, assessing repayment abilities, handling inbound calls, ensuring compliance with regulations, and resolving account issues. The role requires effective communication and customer service skills.
Consulting
The Client Success Associate role focuses on ensuring clients receive significant value from Gartner's services. Responsibilities include onboarding clients, identifying their business priorities, and collaborating with internal teams to deliver effective solutions that align with client needs to maximize their investment in Gartner.
Edtech • Kids + Family • Software
As a Customer Engagement Specialist at Paper, you will promote brand awareness and facilitate engaging educational sessions to drive student adoption across district communities. You will train teachers on Paper's platform, build relationships with key stakeholders, and support grassroots teacher education initiatives.
Fintech • Consulting
The Customer Success Manager will enhance customer relationships and drive product adoption by understanding customer needs, identifying upsell opportunities, and ensuring customers achieve their goals with the software. Responsibilities include providing excellent customer experience, creating strategic success plans, documenting best practices, and collaborating with internal teams to prevent churn.
Information Technology • Software
The Associate Support Engineer will provide remote support for SAP applications, focusing on SAP Cloud Platform Integration (CPI) and Payroll. Responsibilities include incident management, system maintenance, enhancements, user acceptance testing, and ensuring compliance with IT processes. The role requires exceptional communication skills and collaboration with clients to troubleshoot and resolve issues effectively.
Top Skills:
Java
Information Technology
The Customer Success Manager serves as the primary contact for clients using eDriving products, focusing on building strong relationships, ensuring client retention, addressing inquiries, and identifying client needs to maximize the effectiveness of services offered by the company.
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Top remote Companies in Detroit, MI Hiring Customer Success Roles
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