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Top Remote Customer Success Jobs
The Customer Success Manager will be responsible for driving customer goals, ensuring platform adoption, managing client relationships, and facilitating revenue growth through strategic engagement. This position requires monitoring client progress, resolving issues, and leading project management efforts to ensure customer satisfaction and retention.
As a Customer Success Manager, you'll ensure customer satisfaction and drive platform adoption, nurturing relationships with stakeholders and acting as a trusted advisor. Responsibilities include establishing success criteria, educating customers about features, addressing escalations, maintaining a feedback loop, and presenting value reviews to enhance retention and growth.
As a Customer Success Manager, you will be the primary contact for B2B customers, ensuring satisfaction and success throughout their lifecycle. Responsibilities include managing relationships, driving feature adoption, and providing internal communication and reporting on account health. You will also develop strategies for customer success and identify areas for improvement within the company.
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
As a Customer Success Manager at Spaceback, you will be the main contact for clients, focusing on onboarding, campaign planning and optimization, performance monitoring, and product feedback. Your role involves communication with clients, educating them on best practices, and collaborating with teams to enhance user satisfaction and product usability.
As an Enterprise Customer Success Manager, you will build and maintain relationships with enterprise customers, ensure successful onboarding, drive product adoption, represent customer needs internally, manage renewals, identify upsell opportunities, monitor customer health metrics, conduct strategic reviews, and deliver training sessions.
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
The Senior Customer Success Outcome Manager will act as a primary contact for large enterprise customers, collaborating with various internal teams to understand strategic goals while tracking the impact of Ping solutions. This role involves preparing success plans, presenting reviews to customers, and occasionally traveling to customer sites.
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity by managing their relationships, advising on strategies, ensuring compliance, and driving the use of tools. You'll collaborate with various teams, handle renewals and upsells, and influence the customer service strategy while participating in training related to workplace equity.
As a Customer Success Engineer at Health Gorilla, you will engage with customers to provide technical insights, oversee the onboarding and implementation processes, troubleshoot issues related to healthcare data exchange protocols, conduct customer training, and gather feedback to enhance product offerings. Your role is pivotal in ensuring customer satisfaction and effective use of the company's solutions.
The Customer Success Operations Manager at Gladly will enhance sales processes, provide performance insights via reporting, maintain data integrity, and support cross-functional teams to drive revenue growth. This role involves developing internal processes, improving technology use, and communicating changes across the organization.
The Enterprise Customer Success Engineer will drive the success of Procore’s Federal customers by providing expert guidance on using Procore’s construction management platform. Responsibilities include making data-driven recommendations, presenting value to clients, coordinating product updates, and fostering collaboration with various teams to enhance customer relationships and maximize product value.
The Customer Success Manager at Syndio will own customer relationships, ensuring they achieve workplace equity goals through strategic guidance and support. This role involves managing compliance, driving product usage, and collaborating with multiple teams to enhance customer experiences and satisfaction. The Manager will also influence customer service strategies as the company scales, while participating in training on workplace equity methodologies.
The Customer Success Manager is responsible for managing a large pool of small accounts, onboarding and training new customers, managing renewals, and engaging low-usage customers. The role involves tracking customer engagement, generating invoices, and refining processes to ensure customer satisfaction.
The Customer Success Specialist will create and implement programs to enhance customer engagement and satisfaction, maintain customer success tools, analyze feedback and trends, collaborate with various teams, develop training materials, and monitor program performance to drive continuous improvement in customer experience.
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, maintain relationships, and ensure compliance. You'll collaborate with various teams and influence customer service strategies while developing an in-depth understanding of workplace equity and its implications.
The Customer Success Manager will build and maintain strong relationships with customers, ensuring they gain maximum value from the platform. Responsibilities include driving product adoption, managing customer feedback, and conducting business reviews to demonstrate ROI and facilitate renewals. The role requires excellent communication and analytical skills to handle any escalations and support a positive customer experience.
As a Customer Success Manager at Syndio, you will foster relationships with customers, guiding them to achieve their workplace equity goals. You will communicate with key decision makers, coordinate with various teams, and influence customer service strategies. Your role involves understanding customer needs, addressing compliance, and ensuring effective use of workplace equity tools.
As a Customer Success Manager at Syndio, you will build and maintain relationships with enterprise clients, guiding them to achieve workplace equity goals. Your role involves advising customers on compliance, promoting software usage, and collaborating with internal teams to respond to customer needs. You'll influence customer service strategy while ensuring customer satisfaction and success.
The RVP, Customer Success at Candex will manage client launches and enhance customer relationships to boost satisfaction and retention. Responsibilities include strategic positioning, technical support, data analytics, and identifying growth opportunities. Collaboration with sales and product development is key to optimize customer experience and facilitate product adoption.
The Senior Customer Success Manager at Bridgeway Benefit Technologies will manage customer relationships, advocate for customer needs, and ensure satisfaction with SaaS benefit administration platforms. Responsibilities include fostering customer retention, facilitating communication between various departments, and leading strategic reviews to maximize value and software adoption. This role also involves identifying up-sell opportunities and addressing at-risk customers.
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
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