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Top Remote Customer Success Jobs in Cincinnati, OH
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
The Product Support Specialist interacts with customers to provide support, gathers feedback for product improvement, and collaborates with internal teams to enhance user experience.
Top Skills:
CodingProduct Support
Enterprise Web • HR Tech • Information Technology • Software
As a Customer Experience Representative, you will resolve technical issues, ensure customer satisfaction, manage conversations in Salesforce, collect feedback, and maintain documentation. Collaboration with teams and adherence to company policies is also key.
Top Skills:
JIRASalesforce Service CloudServicecloudZendesk
eCommerce • Healthtech • Kids + Family • Retail • Social Media
As Sr. Director of Customer Support, you will lead and optimize customer support operations, integrating data analysis and AI to enhance user experiences and business outcomes.
Top Skills:
AIAutomationData Analytics
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As Director of Technical Support Engineering at Samsara, you will lead a large team to deliver exceptional technical support, manage issue resolution, develop strategies to improve customer satisfaction, and optimize operations. You'll ensure seamless collaboration across teams and maintain a high operational standard while scaling support functions.
Top Skills:
Crm (E.G.SaaSSalesforce)Zendesk
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Provide L1 support for Salesforce applications, troubleshoot issues, manage customer expectations, collaborate with development teams, and maintain expertise in Salesforce features and administration.
Top Skills:
ApexFlow AutomationsJavaScriptLightning Web ComponentsRest ApiSalesforceSoap Api
Information Technology • Sales • Security • Cybersecurity • Automation
Lead and mentor a team of Customer Solution Specialists, ensuring exceptional service and successful deployments of Silverfort's identity protection solutions for Enterprise customers.
Top Skills:
Cyber-SecurityIdentity Protection PlatformMfaUnified Identity ProtectionZero Trust
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
The Reliability Success Manager drives customer growth and retention, enhances IoT support, and ensures machine health through effective communication and participation in product development.
Top Skills:
AIIotVibration Analysis
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills:
CRMGoogle SuiteHubspot
Healthtech • Social Impact • Software
As a Billing Support Specialist, you will troubleshoot issues, assist customers, educate them on the platform, and advocate for Clients and Therapists in mental healthcare.
Top Skills:
AvailtyClaim Md
Consumer Web • Healthtech • Professional Services • Social Impact • Software
The Customer Success Manager will build relationships with group practices, promote product adoption, and identify growth opportunities while ensuring client satisfaction and success through tailored recommendations and support.
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Top remote Companies in Cincinnati, OH Hiring Customer Success Roles
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