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Top Remote Customer Success Jobs in Cincinnati, OH
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
Fintech • Mobile • Payments • Social Impact • Financial Services
As a Support Specialist, you'll handle inbound communications from borrowers, manage internal collection strategies, and enhance customer satisfaction while ensuring adherence to regulations.
Top Skills:
Zendesk
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
The Product Support Specialist interacts with customers to provide support, gathers feedback for product improvement, and collaborates with internal teams to enhance user experience.
Top Skills:
CodingProduct Support
Featured Jobs
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Enterprise Web • HR Tech • Information Technology • Software
As a Customer Experience Representative, you will resolve technical issues, ensure customer satisfaction, manage conversations in Salesforce, collect feedback, and maintain documentation. Collaboration with teams and adherence to company policies is also key.
Top Skills:
JIRASalesforce Service CloudServicecloudZendesk
eCommerce • Healthtech • Kids + Family • Retail • Social Media
As Sr. Director of Customer Support, you will lead and optimize customer support operations, integrating data analysis and AI to enhance user experiences and business outcomes.
Top Skills:
AIAutomationData Analytics
Fintech • Machine Learning • Payments • Software • Financial Services
As a Gen Ops Agent at Velocity Black, you will engage with clients to deliver exceptional service in luxury experiences while managing member requests and collaborating with various stakeholders.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As Director of Technical Support Engineering at Samsara, you will lead a large team to deliver exceptional technical support, manage issue resolution, develop strategies to improve customer satisfaction, and optimize operations. You'll ensure seamless collaboration across teams and maintain a high operational standard while scaling support functions.
Top Skills:
Crm (E.G.SaaSSalesforce)Zendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Experience Strategy Manager will lead VoC programs, derive actionable insights from customer data, and improve customer experience through collaboration and training.
Top Skills:
MedalliaQualtricsR ProgrammingStata
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Provide L1 support for Salesforce applications, troubleshoot issues, manage customer expectations, collaborate with development teams, and maintain expertise in Salesforce features and administration.
Top Skills:
ApexFlow AutomationsJavaScriptLightning Web ComponentsRest ApiSalesforceSoap Api
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Senior Customer Success Manager will enhance customer value from LogScale/Next-Gen SIEM products, focusing on retention and project success through relationship building and proactive support.
Top Skills:
CloudDevOpsIt OperationsSIEMSoar
Information Technology • Sales • Security • Cybersecurity • Automation
Lead and mentor a team of Customer Solution Specialists, ensuring exceptional service and successful deployments of Silverfort's identity protection solutions for Enterprise customers.
Top Skills:
Cyber-SecurityIdentity Protection PlatformMfaUnified Identity ProtectionZero Trust
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
The Reliability Success Manager drives customer growth and retention, enhances IoT support, and ensures machine health through effective communication and participation in product development.
Top Skills:
AIIotVibration Analysis
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