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Top Remote Customer Success Jobs in Charlotte, NC
AdTech
The Customer Support Specialist will handle customer inquiries via voice and chat, providing professional service and troubleshooting technical issues. Responsibilities include maintaining records of interactions, collaborating with the team, and suggesting improvements to enhance customer experience.
Fintech • Information Technology
As a Senior Growth Specialist, you will manage user acquisition for the earnings product, utilizing data-driven strategies to efficiently scale channels like DSPs and Google. You will work closely with the product team and VP of corporate development, overseeing a significant budget and reporting performance metrics to stakeholders.
Top Skills:
DspGoogleMeta
Software
As a Customer Success Manager at PerformYard, you will establish lasting relationships with customers, support product implementation, lead training sessions, and advocate for customer needs within the organization. Your role is to ensure client satisfaction and drive product usage while achieving responsiveness and quality goals.
Top Skills:
Salesforce
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Cloud • Security
The Customer Success Engineer will engage with customers, addressing queries and guiding them through the implementation of cloud security products. Responsibilities include resolving issues, providing technical support, maintaining knowledge base resources, and collaborating with various teams to enhance customer experience and product features.
Top Skills:
AWSAzureGCPJSONPythonSQLTerraform
Marketing Tech
The Client Director in the Salesforce Account Executive role will be responsible for driving sales through solution selling within the Salesforce partner ecosystem, developing account strategies, building relationships with clients, and ensuring successful project delivery. They will work closely with the sales teams at Salesforce to create and execute business plans, targeting key relationships in the CBS, TMT, and MAE sectors.
Top Skills:
Salesforce
Software
The Customer Support Representative will provide technical support and training to customers, manage support queues, maintain the customer knowledge base, advocate for customers, and implement scalable support processes. This is an opportunity to shape the support function in a growing startup.
Marketing Tech
As a PR Customer Success Lead, you will oversee a team of Campaign Managers, monitoring account health, driving customer renewals and expansions, collaborating with the product team, and ensuring the delivery of effective PR strategies for clients.
Artificial Intelligence • Professional Services • Software
The Enterprise Customer Success Manager will manage complex enterprise accounts, ensuring user adoption and maximizing ROI from Dayshape’s software. Responsibilities include hosting customer meetings, strategizing account plans, providing training, and liaising with various stakeholders to improve product usage and customer satisfaction.
Consulting
Fors Marsh is looking for interested candidates to join a committed team that focuses on research, advisory, and communications. The organization aims to influence human decision-making and create impactful solutions across various projects. They emphasize employee well-being and professional development, offering a unique work culture and generous benefits.
Information Technology • Legal Tech
As a Trademark Docketing Specialist at Alt Legal, you will provide docketing support for trademark prosecution and enforcement matters, update docket records, generate reports, and assist in onboarding clients while collaborating with a core team to enhance workflow processes.
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Top remote Companies in Charlotte, NC Hiring Customer Success Roles
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