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Top Remote Customer Success Jobs in Charleston, SC
Cloud • Information Technology • Software • Infrastructure as a Service (IaaS)
As a Customer Success Specialist at Upbound, you will support customers using the universal cloud platform by troubleshooting technical issues, managing support tickets, and ensuring customer satisfaction through effective communication. You will also update knowledge base articles and assist with account management.
Retail
The Retention Specialist engages with customers via phone, chat, email, and social media, providing assistance with product information, order statuses, and returns. They are responsible for managing multiple customer interactions while maintaining service metrics. The role emphasizes excellent communication and problem-solving skills to enhance customer experience and build loyalty in a fast-paced, remote environment.
Top Skills:
GorgiasShopifyZendesk
Information Technology
As an Enterprise Customer Success Manager, you will foster trusted relationships with industrial clients, drive product adoption, facilitate training, manage customer feedback, and optimize the digital factory solutions while collaborating with cross-functional teams.
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The Partner Success Manager at AKKO focuses on managing strategic partnerships in the telecom industry, driving revenue growth, and ensuring collaboration success. Responsibilities include developing strategies, maintaining relationships, handling partner inquiries, and analyzing market trends.
Software
As an Enterprise Customer Success Manager, you will foster long-term relationships with key stakeholders, ensure product adoption, oversee renewals, and advocate for customer needs within Gladly. You'll collaborate with internal teams to enhance customer engagement and support strategic initiatives, ultimately driving customer success and satisfaction.
Top Skills:
B2B Client Facing ExperienceCustomer Support SoftwareSaas Software ApplicationsTelephony Processes
Biotech
The GMP Logistics Specialist is responsible for managing the end-to-end logistics process for clinical and commercial products at a GMP facility. This includes processing, coordinating shipments, providing customs support, ensuring compliance with quality and safety standards, and maintaining shipping records.
Cloud • Information Technology
Vultr invites applicants to submit applications even for roles that are not currently advertised. The company aims to match candidate skills with future job opportunities, emphasizing a commitment to diversity and inclusiveness in the workforce.
Big Data • Fintech • Database • Analytics • Financial Services
As a Client Success Manager at Array, you will manage and grow a portfolio of high-value accounts, develop strategies to achieve client goals, and work cross-functionally with teams to customize solutions. You are responsible for client health, retention, and driving revenue growth.
Agency • Marketing Tech
Socium Media invites potential candidates to apply for unlisted roles at their performance marketing agency. They emphasize employee growth, a supportive culture, and diverse workplace values, offering competitive benefits like unlimited PTO and educational stipends. The agency seeks exceptional talent dedicated to contributing to their success and promoting an inclusive environment.
Information Technology • Consulting
The Director of Network Automation Training will lead initiatives to enable both internal teams and external customers on NetBrain's no-code automation platform, ensuring adoption and maximizing its value. Responsibilities include developing training strategies, translating technical concepts, and driving customer success through collaboration with multiple teams.
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