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Top Remote Customer Success Jobs in Buffalo, NY
Information Technology
Manage multilingual audio IVR prompts, oversee voice talent relationships, and assist in designing human/computer dialogue for localization solutions.
Top Skills:
Audio Editing SoftwareMS Office
Healthtech • Software
The Client Success Director will manage client relationships and account strategies, ensuring satisfaction, retention, and profitability while addressing client needs and driving growth through collaboration and issue resolution.
AdTech • Artificial Intelligence • Marketing Tech • Software • Big Data Analytics • Automation • Data Privacy
The Technical Support Engineer provides customer-focused support, troubleshooting issues related to JavaScript and APIs, optimizing Tealium products, and guiding technical integrations, ensuring customer satisfaction and successful implementation.
Top Skills:
Adobe AnalyticsAPIsBrowser Developer ToolsGoogle AdsJavaScriptProxy ToolsSalesforceSQL
Featured Jobs
Featured
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Vice President of Customer Support will lead global operations, drive customer-centric strategies, and enhance AI-driven support solutions for optimal customer experiences.
Top Skills:
Ai-Powered Support SolutionsAutomationAWSAzureCloudDevOpsFreshdeskGCPSaaSSalesforce Service CloudServicenowZendesk
Software
The Success Engagement Manager drives student success initiatives through outreach and coaching, improving retention and enrollment while collaborating across teams to enhance program outcomes.
Top Skills:
SalesforceTableau
Information Technology
Manage high-profile customer relationships, ensure product adoption, drive strategic growth, and enhance customer success within a technical environment.
Top Skills:
Bi Tools (TableauCrm (SalesforceDomoDynamics)EloquaMarketing Automation (MarketoMicrostrategy)Pardot)
Blockchain • Logistics • Software
Manage customer support tickets, resolve technical issues, and improve customer experience through relationship building and collaboration with engineers and product managers.
Top Skills:
Customer Support SoftwareTicketing Systems
Artificial Intelligence • Machine Learning • Software • Cybersecurity
As a Customer Success Manager, you'll ensure customer adoption of Analyst1, develop support materials, and provide strategies for security teams' needs.
Top Skills:
Cyber DefenseCyber IntelligenceDevoElkExabeamItsmSIEMSplunk
Insurance
Provide tier-1 and tier-2 technical support for the Remote Online Notary platform, troubleshoot issues, and ensure system uptime.
Top Skills:
Google WorkspaceHelpdesk SoftwareMonitoring SoftwareOffice 365Remote Desktop ToolsRemote Online Notary PlatformSlackTicketing Systems
Other
The Mortgage Customer Outreach Specialist collects on delinquent mortgage loans by contacting borrowers, assessing repayment ability, and resolving issues while ensuring compliance with laws.
Top Skills:
Spreadsheet SoftwareWord Processing
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