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Top Remote Customer Success Jobs in Buffalo, NY

16-16
Junior
Real Estate • Software
The Customer Engagement Representative provides customer support through calls, emails, and chats, resolving inquiries and assigning leads. They maintain service standards and escalate issues as necessary.
Top Skills: Google WorkspaceHelp Desk SoftwareRemote Support Tools
19 Days Ago
Remote
US
55K-65K
Junior
55K-65K
Junior
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
Providing support for Hello Heart users, troubleshooting technical issues, managing customer inquiries, and maintaining documentation.
Top Skills: Zendesk
19 Days Ago
Remote
United States
Senior level
Senior level
Artificial Intelligence • Big Data • Security
Manage Technical Account Management teams, drive customer engagement strategies, and build relationships with Security Operations and AppSec leaders to ensure customer success.
Top Skills: Api SecurityGainsightSalesforce
19 Days Ago
Remote
Hybrid
United States
Junior
Junior
Cloud • Software
Implementation Specialists will lead gap analysis, configure software, train users, and provide support during transitions for utility sector software systems.
Top Skills: Business Intelligence ApplicationsCustomer Care SystemsEnterprise Applications SoftwareRelational DatabasesService BillingSQLWork & Asset Management
19 Days Ago
Remote
USA
Mid level
Mid level
Software
The Customer Success Manager will drive the implementation, adoption, and growth of solutions in the solar industry, manage enterprise accounts, maintain customer relationships, and collaborate with multiple teams to ensure customers achieve their goals.
Top Skills: DasPowerPointScada
19 Days Ago
Remote
4 Locations
106K-158K Annually
Mid level
106K-158K Annually
Mid level
Cloud • Legal Tech • Software
This role manages the customer onboarding and implementation teams, focusing on enhancing processes, driving efficiencies, and collaborating with various teams to ensure customer success and high adoption rates.
Top Skills: ChurnzeroSalesforce
19 Days Ago
Remote
2 Locations
44-49
Entry level
44-49
Entry level
Digital Media • News + Entertainment
As a Client Success Manager, oversee account management and ensure client satisfaction for advertising clients, facilitating communication and project management across departments.
Top Skills: Salesforce
19 Days Ago
Remote
USA
79K-98K Annually
Senior level
79K-98K Annually
Senior level
AdTech • Digital Media • Analytics
The Client Insights Lead develops client relationships, ensures satisfaction, conducts trainings, identifies opportunities, and collaborates to improve services and account management.
19 Days Ago
Remote
4 Locations
93K-123K
Mid level
93K-123K
Mid level
Hardware • Information Technology • Other • Software • Analytics
The Enterprise Cloud Support Engineer provides technical support to enterprise customers, facilitating software adoption, resolving issues, and ensuring customer satisfaction through effective communication and relationship-building.
Top Skills: Azure
19 Days Ago
Remote
United States
Senior level
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
The Senior Customer Success Engineer will manage key accounts, drive product adoption, lead project deliveries, and ensure client success with Apollo's technology.
Top Skills: APIsAWSAzureCloud-Native Software DevelopmentGCPGraphQL
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