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Top Remote Customer Success Jobs in Buffalo, NY
The Customer Success Manager will manage relationships with SMB clients, enhance product adoption, ensure customer satisfaction, and promote growth. Responsibilities include strategic advisement, program management, and collaboration with Sales to optimize customer experiences and meet key performance goals.
As a Support Engineer, you will provide specialized support for Grafana Labs customers, troubleshoot issues across the observability stack, evaluate errors in dashboards, manage customer cases, and contribute to the internal knowledge base. You will engage with customers to deliver solutions and improve their experience with the product.
The Technical Account Manager (TAM) at Corelight will establish key relationships with strategic customers, driving product adoption and delivering post-sales support. Responsibilities include collaborating with sales, engineering, and product management teams, managing customer implementations, providing technical advocacy, troubleshooting, and documenting interactions in the ClientSuccess platform.
The Senior Contracts Specialist - SLED at GuidePoint Security focuses on managing SLED client contracts. Responsibilities include reviewing contracts for compliance, managing RFPs, developing relationships with government contracting officers, and integrating compliance tools. The role requires knowledge of regulatory requirements and effective project management skills.
The Customer Support Specialist will advocate for clients in the legal tech industry, ensuring they achieve positive outcomes with LollyLaw. Responsibilities include supporting customers via email and phone, troubleshooting issues, onboarding new clients, creating help center materials, and collaborating with stakeholders to meet evolving needs.
As a Wealth Management Specialist, you will provide tailored wealth management solutions to Field Representatives, support them through phone interactions, analyze investment portfolios, offer training, and manage sales territory to enhance the growth of wealth management businesses.
The Senior Learning and Development Specialist will design, deliver, and evaluate leadership development programs, partner with senior leaders, create engaging content, conduct needs assessments, manage stakeholder relationships, and provide coaching to enhance leadership capabilities and organizational performance.
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This role is part of an exclusive Private Job Board for referred candidates. It allows individuals to showcase their talents and be considered for future opportunities while receiving personalized recommendations and access to company updates.
The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.
The Jr. Customer Support Engineer will create and manage document templates for an automation platform, update client configurations, and collaborate with team members to support client needs. This entry-level role offers training and development opportunities in programming and technical skills.
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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