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Top Remote Customer Success Jobs in Buffalo, NY
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
As the first point of contact, the Customer Support Analyst I addresses and resolves basic technical and functional issues related to Cority’s product suite through customer inquiries via phone or email. Responsibilities include troubleshooting issues, logging support interactions, providing customer follow-up, and ensuring escalations to Tier 2 teams as necessary.
The Customer Success Operations Manager will oversee development and implementation of Customer Success operations, drive optimization initiatives, manage renewals and retention strategies, and lead teams in training and engagement. Responsibilities include enhancing customer experience through data analysis, collaborating across departments, and managing software adoption.
The Customer Success Manager at Transfr will focus on ensuring customers derive value from the company's immersive training products. They will drive customer engagement, monitor utilization, prevent churn, and secure subscription renewals while providing implementation support and developing self-service resources.
As a Client Success Manager, you'll build and maintain relationships with key users in SMB accounts, ensuring they achieve their goals with our SaaS product. You'll support enterprise accounts, drive revenue growth through upselling, collaborate with product and support teams, and manage new customer implementations. This role requires critical thinking, problem-solving abilities, and strong communication skills.
As a Senior Technical Support Engineer, you will be responsible for providing advanced technical assistance, troubleshooting, and ensuring customer satisfaction with our automation and IT operations solutions.
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
As a Color and Print Specialist, you will provide expert training and support in color management and flexographic printing. You will manage issues related to platemaking and contribute to sales efforts through demos and benchmarks, ensuring customer satisfaction and optimizing print workflows.
The Senior Customer Training Specialist will develop and deliver training programs for customers, ensuring a comprehensive understanding of Visby products. Responsibilities include coordinating training logistics, ensuring compliance, providing customer support, and evaluating training effectiveness in alignment with company goals.
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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