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Top Remote Customer Success Jobs in Buffalo, NY
As an Integrations Specialist, you'll lead ERP integrations and provide technical support to customers, ensuring smooth onboarding experiences. You'll manage documentation, oversee a support team, and continuously improve integration processes while collaborating with Product and Engineering teams.
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
The Customer Support Specialist at Zipline will provide first-class customer service by responding to customer inquiries via chat and email, escalating technical issues, collaborating with team members, and assisting in training new hires. They will also identify common problems and gather customer feedback for product improvements.
The ERP Specialist at BETA Technologies will develop and implement finance processes for ERP systems, support module rollouts, and provide user training. Responsibilities include documenting finance functions, optimizing workflows, and collaborating with subject matter experts to enhance efficiency in financial operations.
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
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The Customer Success SME III will drive operational excellence by optimizing processes and enhancing tooling. Key responsibilities include managing problem priorities, identifying improvement opportunities through data analysis, collaborating with cross-functional teams, and ensuring excellent customer experiences. The role requires a hands-on approach and proactive engagement with stakeholders to simplify and improve customer interactions.
The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.
As an Enterprise Customer Success Manager, you will manage the customer relationship from adoption to renewal, optimize product utilization, advocate for product improvements based on customer feedback, and showcase business impact to customer executives through business reviews and regular communication.
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
Vultr is inviting applications from candidates who don't see a suitable job opening. This proactive approach allows the company to match applicants to relevant opportunities in cloud computing before positions are publicly advertised.
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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