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Top Remote Customer Success Jobs in Buffalo, NY
The Quality Audit Specialist coordinates client quality audits, ensuring continuous readiness and managing audit processes. Responsibilities include real-time coordination, support with pre- and post-audit activities, analysis of data and trends, and collaboration with leadership.
The Customer Success Engineer will function as a product expert in cloud security, advising customers on technical implementations, resolving queries, triaging issues, and enhancing product features. The role also involves contributing to knowledge bases and ensuring customer satisfaction in a fast-paced startup environment.
Manage and coordinate the collection of delinquent payments for auto loan accounts, perform collection calls, service inbound customer calls, maintain account notes, process payments, prepare accounts for repossession, and assist with collection activities.
As a Principal Accessibility Specialist, you'll lead the accessibility strategy and implementation across digital products, ensuring compliance with the latest WCAG standards. You'll work with designers, developers, and product managers to improve user experiences and provide mentorship to cross-functional teams on best practices for accessible design and development.
The Bone Growth Therapies Specialist provides field training on the use and promotion of Orthofix’s Bone Growth Therapy devices. Responsibilities include training sales representatives, assisting in territory analysis, and supporting sales efforts by liaising with various departments and stakeholders.
The Customer Support Representative will provide exceptional assistance to customers via multiple channels. This includes responding to inquiries using ZenDesk, creating FAQs, and maintaining deep knowledge of the product for effective problem resolution. Strong communication and empathy for the customer are essential.
Securly promotes a dynamic and inclusive work environment, seeking to gather talent for future positions in various departments. Applicants are encouraged to highlight their skills and interests for consideration as opportunities arise, contributing to innovative student wellness and AI products in the EdTech sector.
The Customer Success Manager at Tackle will manage a diverse portfolio of software companies, ensuring customer satisfaction and success with the platform. Responsibilities include onboarding, training, and implementing engagement strategies to drive retention and expansion. The role requires collaboration with the Account Manager and involves using health metrics to mitigate risks and seize upsell opportunities.
The Customer Engagement Representative is responsible for managing customer orders and issues, enhancing customer relationships through effective communication, and collaborating with various internal departments to improve service quality. This role also involves upselling products and maintaining customer records in Salesforce CRM.
Zowie is on the lookout for passionate, ambitious individuals who want to join their innovative team. They’re focused on enhancing customer experience through AI solutions and are rapidly expanding. Candidates are encouraged to submit their resumes for various roles as the company grows.
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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