Top Remote Customer Success Jobs in Baton Rouge, LA

The Customer Support Representative will provide live customer support for contest entrants through email and chat, handle requests, monitor site issues, and assist with user inquiries regarding sports betting. The role requires knowledge of customer support tools and a background in sports and gaming.

As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their adoption of the product and identifying growth opportunities. You'll work cross-functionally to resolve client issues and document interactions using tools like Salesforce and Asana, providing data insights and feedback to enhance processes while mentoring entry-level team members.

The Customer Success Manager will own a portfolio of mid-market customers, focusing on driving renewals and upselling while acting as a trusted advisor. The role requires excellent interpersonal skills, the ability to communicate effectively, and proficiency in managing accounts and client relationships, all while working cross-functionally with sales and product teams to ensure client satisfaction.

The Senior Manager of Customer Success Operations will enhance productivity and efficiency in the Customer Success team by optimizing processes, rolling out new technology, and managing operational reporting. This role involves strategic thinking, strong project management, and collaboration with cross-functional teams to drive improvements in adoption and retention rates.

As a Client Partner at 10Pearls, you will leverage your extensive sales experience to grow new business and maintain relationships in the technology industry, particularly in financial services and healthcare. Responsibilities include prospecting, client advocacy, negotiating contracts, and supporting team initiatives for customer success.

The Client Experience Specialist will communicate with consumers to help them connect with financial advisors through various channels. Responsibilities include guiding users in the matching process, scheduling calls, documenting interactions in the CRM, and meeting personal and team targets.

The User Support Specialist at Substack provides expert support to creators and subscribers through live chat and email, collaborates with team members to address user concerns, and stays updated on product changes. The role focuses on problem-solving while aligning with Substack's mission in a fast-paced environment.