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Top Remote Customer Success Jobs in Austin, TX
Information Technology • Security
The Senior Renewals Specialist will manage renewal contracts across key manufacturers, develop forecasts and pipeline reports, enhance partner relationships, and support the sales team with upcoming renewals. Responsibilities include educating stakeholders on renewal opportunities, assisting clients, and ensuring optimal attainment of renewal incentives.
Top Skills:
Excel
Artificial Intelligence • Computer Vision • Machine Learning • Software
The Staff Customer Success Manager at Runway is responsible for enhancing customer experience, managing onboarding, collaborating with various teams for customer engagement, developing initiatives for customer success, and acting as the main point of contact for enterprise customers to ensure satisfaction and growth.
Artificial Intelligence • Logistics • Machine Learning • Software
The Customer Success Manager at Verusen will lead post-implementation support for customers, drive retention through renewals, and execute upsell opportunities. They will build strong relationships across customer stakeholders and align product strategies to achieve long-term success. Responsibilities also include providing support and helping coordinate training and product rollouts, as well as delivering reviews to align goals.
Top Skills:
SQL
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Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager will manage enterprise accounts, ensuring customers thrive with Overjet's software platform. Responsibilities include executing customer success strategies, achieving KPIs, improving account processes, planning expansions, and upselling software to existing clients.
Fintech • Payments • Financial Services
The Client Relationship Manager will maintain and foster client and advisor relationships, manage a caseload of full-service partners, and ensure compliance with AFS policies and regulations while consulting on plan operations. Responsibilities include reviewing transactions, testing, and filing forms.
Software
The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.
Top Skills:
JavaPythonSQL
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for onboarding new customers, managing a portfolio, and collaborating with various teams to ensure customer satisfaction and retention. They will engage with customers to understand their needs and advocate internally for product improvements.
Top Skills:
Linux
Artificial Intelligence • Software
Pillar is interested in expanding their team and welcomes talent to apply for future opportunities that fit their experience. They focus on providing an interview intelligence platform to help organizations hire the right talent efficiently and equitably.
Financial Services
The Senior Associate at Portage Point Partners will tackle financial, operational, and strategic challenges, working across investment banking and performance improvement engagements. Responsibilities include analyzing financial statements, preparing executive reports, developing financial models, and supporting business development efforts within a collaborative environment.
Artificial Intelligence • Insurance
The Underwriting Operations Assistant supports the Underwriting team by managing policy processing for new business, renewals, and account maintenance while ensuring high accuracy and exceptional customer service. They will review and process submissions, troubleshoot systems with IT, and comply with regulatory requirements.
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