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Top Remote Customer Success Jobs in Austin, TX
The Customer Success Specialist for Microsoft Licensing at SilverSky will support clients in navigating Microsoft licensing models, ensuring compliance and cost optimization. Responsibilities include advising on licensing structures, conducting reviews, reporting analytics, and collaborating with internal teams to enhance customer satisfaction and retention.
The Client Success Lead will manage the post-sale Client Success team, ensuring client performance and satisfaction. This role involves building client relationships, leading a team, and formulating strategies to meet KPIs. The leader will provide thought leadership, drive value metrics, and coach the team to enhance performance while fostering collaboration across departments.
The Client Renewal Executive oversees end-to-end contract renewals, manages client relationships, negotiates terms, monitors performance metrics, and ensures compliance with company standards. They collaborate with internal teams and aim to enhance client satisfaction and retention while staying informed about industry trends.
The Client Strategist at QRY will manage a portfolio of 5-8 clients, acting as a strategic advisor and leading digital marketing campaigns. Responsibilities include developing strategic plans, ensuring client success, conducting meetings, and providing insights through reporting. The role requires strong communication, project management skills, and a passion for e-commerce and digital marketing.
As a Senior Partner Implementation Specialist, you will lead the onboarding process for partners to the Banking as a Service platform, ensuring a smooth implementation from contract sign-off to go-live. You'll manage technical integrations, collaborate with various internal teams, and provide guidance and documentation to enhance partner experience.
The Field Customer Success Manager builds and maintains strong relationships with strategic customers, helping them achieve their business goals through Auctane's products. Responsibilities include researching accounts for efficiency, communicating with customers about savings, and collaborating with other departments for seamless service delivery.
As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.
The Senior Customer Success Manager will manage enterprise customer relationships, ensuring they maximize the value of Cyara's solutions. This role includes overseeing customer outcomes, negotiating renewals, understanding customer needs, and identifying opportunities for growth while delivering exceptional customer experiences.
The Product Support Specialist at Datacor will assist clients with support, maintenance, and troubleshooting of the ERP software, ensuring smooth operation and user education. The role involves addressing customer inquiries, documenting tickets and resolutions, and collaborating with cross-functional teams to deliver effective solutions and enhance customer satisfaction.
The Director of Customer Success at Innovaccer acts as a trusted advisor to clients, managing project deliveries, engaging with teams of engineers and designers, and identifying solutions to enhance customer satisfaction in the healthcare sector. This role requires a strong analytical mindset and excellent communication skills to effectively address customer needs and drive project success.
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