Top Operations Jobs
The Director of Fraud and Merchant Risk Strategy will lead the development of strategies to mitigate risks in Toast's FinTech products. Responsibilities include building the risk framework, collaborating with Product teams, reporting on key performance indicators, and driving alignment across risk assessments while enhancing customer experience.
The ServiceNow Business Analyst role involves gathering business requirements and designing solutions on the ServiceNow platform. Responsibilities include collaborating with stakeholders, documenting workflows, conducting testing, user training, and optimizing processes for a user base of over 5000. Key skills include strong communication and collaboration abilities, along with experience in Agile environments.
The Senior Web Strategist will lead the international growth strategy for toasttab.com by driving user research, conducting website audits, and collaborating with marketing teams to enhance conversion rates. This role demands a proactive approach to scaling global web properties and requires a strong grasp of digital UX, analytics, and localization best practices.
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As the Regional Vice President of Emerging Markets for Mandarin Cuisine, you will lead a sales team to drive performance and build customer relationships. Your responsibilities include hiring and motivating team members, strategic planning, coaching sales reps, and fostering collaboration to meet sales objectives. Your fluency in Mandarin will be essential for communication with prospects and team members.
As an Emerging Markets Manager, you will be building and coaching a team of Emerging Market Account Executives that are transforming the way restaurants operate. You will coach your sales team to understand restaurants' unique needs, develop customized solutions, and help Toast size and scope the opportunity in emerging markets.
Toast is seeking a Senior Manager to mature the Enterprise Risk and Compliance program by designing and implementing new/enhanced risk management processes, policies, oversight reporting, and governance tools. Responsibilities include expanding process inventories, enhancing risk assessment processes, executing risk assessments, managing risk reporting, incident management, and implementing risk management technology. Requires a minimum of 12 years of experience in risk management at a FinTech company, familiarity with relevant laws and regulations, and strong communication and collaboration skills.
The Enterprise Risk Manager will oversee the implementation of the enterprise risk management framework, identify and mitigate risks within the Fintech line of business, manage risk registers, and ensure compliance with risk management processes. This role also includes the development of risk metrics, conducting risk assessments, and providing advisory support on risk strategies.
The Senior Manager of Model Risk will oversee the model risk management program, ensuring compliance and validation of predictive and financial models. Responsibilities include governance documentation, establishing model standards, conducting model validation reviews, collaborating with cross-functional teams, and reporting on model risk issues to leadership.
The Manager of Regulatory/Compliance Inquiries & Exams at Toast will enhance the compliance management process, oversee regulatory audits and inquiries, and provide consultative guidance on management issues. The role requires building relationships with regulators and facilitating external review processes, while also monitoring and reporting on compliance status and managing internal stakeholder communications.
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