Top Customer Success Jobs in New York City, NY
The Chargeback and Payment Disputes Specialist will investigate and analyze dispute cases, manage chargebacks, communicate with various stakeholders, maintain databases, and interact with multiple departments to ensure proper responses and organization of payment disputes.
As a Senior Technical Account Manager, you will focus on post-sales customer interactions, leading technical onboarding, maintaining key stakeholder relationships, promoting product adoption, and ensuring customer satisfaction. Your responsibilities also include identifying opportunities for upsells and collaborating with product teams to shape future development based on customer needs.
The Customer Success Manager will serve as a trusted advisor to customers, enabling them to use Sourcemap's products to achieve their business objectives. Responsibilities include managing post-sales activity, crafting success plans, facilitating workshops, and leading business reviews. The role focuses on customer relationship management to drive renewals and expansion while collaborating with internal teams.
The Client Solutions Manager at Vidsy oversees client relationships, providing exceptional service while guiding clients from project initiation to campaign launch. They collaborate with Creative and Commercial Teams, leveraging their insights to generate new business opportunities and ensure client satisfaction in a fast-paced environment.
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As a Door Ambassador for Ring Concierge, you will welcome and engage customers, helping to create positive experiences while ensuring a secure environment. The role involves supporting team operations, maintaining cleanliness, and embodying customer service excellence in a fast-paced retail setting.
As an Account Executive for Nextdoor, you will partner with enterprise brands to drive new business through the sales cycle, from prospecting to closing. Your role involves developing brand campaigns, managing a sales pipeline, and exceeding revenue quotas while building relationships with decision-makers across national corporations.
The Senior Client Success Manager at Cherre will engage with large enterprise clients to build trusted relationships, ensure client satisfaction, and drive product adoption. Responsibilities include managing client expectations, coordinating regular calls, interpreting data processed through the Cherre platform, and contributing to processes that enhance client experience.
The Customer Data Specialist role involves transforming customer data, advising on best practices, interfacing with customers to configure their environment, building tools for data service delivery, and improving service quality based on customer feedback.
The Onboarding Support Associate will assist the Driver Support Team by facilitating the onboarding process for new drivers, tracking their progress, managing insurance plan integrations, performing data entry, and communicating with prospective drivers. The role requires strong attention to detail and time management skills.
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As an Implementation Specialist, you will manage the onboarding of clients by collaborating with internal teams and guiding clients through implementing Rho's expense management solutions. You will train teams, communicate client requirements, manage projects, and contribute to improving implementation processes.
Top Companies in New York City, NY Hiring Customer Success Roles
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