Top Customer Success Jobs in New York City, NY
As a Customer Success Manager, you will support Enterprise customers post-sale to ensure successful adoption of Cloudflare's solutions. Your role includes addressing customer requests, managing customer engagement, showcasing product value, and fostering strong relationships to drive satisfaction and retention.
The Customer Success Manager at Expert Institute will manage and grow subscription accounts, building strong relationships with attorney clients. Responsibilities include tracking account health, overseeing client communications, presenting proposals, and collaborating with internal teams to enhance client experience. The role emphasizes relationship management and achieving ambitious goals in a fast-paced tech environment.
The Client Success Manager will be responsible for building and nurturing relationships with restaurant clients, ensuring high levels of client satisfaction, managing onboarding, strategizing to align client goals with Tarro products, and advocating for clients within the organization.
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The Associate, Studio Experience at Peloton Studios is responsible for delivering outstanding customer service to members and guests, managing bookings and inquiries, ensuring adherence to studio rules, and supporting studio events and class logistics. The role requires excellent communication skills, organization, and a friendly demeanor to create an optimal member experience.
The Partner Success Manager will manage relationships with partners, driving campaign growth and optimizing performance through market analysis and collaboration with various teams. Responsibilities include onboarding partners, executing project strategies, reporting insights, advocating for partner needs, and managing billing and forecasts.
As a Senior Restaurant Success Manager at Toast, you will manage a local book of business, build strong customer relationships, drive product adoption, and ensure customer satisfaction while supporting revenue growth. You will serve as a trusted advisor and facilitate internal collaboration to address customer needs effectively.
As an Associate on the Insurance Benefits team, you will manage day-to-day operations for medical, dental, and vision benefits, resolve client issues, collaborate cross-functionally, and assist in creating internal resources and solutions to enhance the customer benefits experience.
As a CX Tooling Engineer at Spring Health, you will enhance workflow efficiencies within the Zendesk platform and associated tools like Talkdesk. You'll develop custom solutions, collaborate across departments, solve operational challenges, and manage tooling requests to improve the overall customer and provider experience.
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The Vice President of Customer Success will lead the customer success strategy for Braze, focusing on customer satisfaction, retention, and growth. Responsibilities include mentoring the team, collaborating with cross-functional teams, and advocating for customer needs, while ensuring alignment with business goals and industry trends.
As a Senior Client Success Manager, you will enhance relationships with high-priority accounts, ensuring SaaS retention and advising clients on fraud and risk management. Responsibilities include managing account portfolios, tracking retention metrics, identifying churn risks, presenting business reviews, and collaborating with product teams based on client feedback.
Top Companies in New York City, NY Hiring Customer Success Roles
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