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Top Customer Success Jobs in New York City, NY
The Response Team Specialist engages with customers to help them find services for aging at home. Responsibilities include handling inquiries via phone or web, generating leads, scheduling consultations, and providing exceptional customer service, all while meeting sales metrics.
The Principal Life Sciences Specialist provides strategic guidance in Life Sciences, focusing on sterilization, environmental monitoring, product cleanliness, and biocompatibility. Responsibilities include mentoring junior associates, leading continuous improvement projects, and ensuring compliance with FDA regulations and internal standards. The role demands expertise in solving complex Life Sciences challenges and may involve occasional travel for regulatory inspections and audits.
The Client Success Manager at ExecOnline is responsible for managing client relationships, ensuring client satisfaction, and supporting clients in achieving their objectives. This role involves coordinating with account management and cross-functional teams, evaluating client engagement, and facilitating client interactions effectively.
The Oracle Cloud HCM Manager is responsible for delivering expertise in Human Capital Management modules, leading the implementation of Oracle Fusion Cloud solutions, and ensuring business alignment. The role includes overseeing architecture design, guiding development teams, managing project scope, and facilitating organizational change, while also mentoring team members and staying updated on industry trends for continuous improvement.
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The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.
Client Operations Specialist at Vise, responsible for overseeing account setup, document management, and internal operations tasks. Requires 2-4 years of financial services operations experience with proficiency in various software tools.
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
The Implementation SOW & Proposals Specialist at UJET will develop and manage comprehensive SOW documents and pricing proposals, ensuring they meet company and client requirements. Responsibilities include coordinating with various teams, conducting risk assessments, facilitating reviews, maintaining standard documentation, and managing proposal requests efficiently.
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
Top Companies in New York City, NY Hiring Customer Success Roles
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