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Top Customer Success Jobs in New York City, NY
The Head of Customer Success will lead the Enterprise Customer Success team, focusing on engagement and growth for large non-profit customers. Responsibilities include developing workflows, mentoring team members, executing growth strategies, and building relationships with executive stakeholders to drive ROI for clients.
The Manager of Customer Success Engineering will oversee and mentor a team of Customer Success Engineers, ensuring smooth onboarding of new customers to the ArmorCode platform, improving customer adoption rates, managing integrations, and enhancing customer relationships. The role involves proactive problem solving and collaboration with internal teams based on customer feedback.
As a Lead Accessibility Training Specialist, you will deliver accessibility training and ensure compliance with Section 508 Standards. Responsibilities include facilitating webinars, developing training materials, conducting compliance testing, and collaborating with teams to assess accessibility within ICT products.
The Customer Success Manager at DuploCloud will oversee onboarding projects, ensuring customers adopt solutions effectively. The role requires strong technical knowledge of cloud technologies, project management, and collaboration with customers and internal teams to enhance the customer experience and drive product adoption.
As a Technical Customer Support Representative, you'll identify, investigate, and resolve customer issues with computer software and hardware while providing support via email, chat, and phone. You'll guide users through troubleshooting and document resolutions, collaborating with team members to enhance customer experience.
Walnut is seeking individuals interested in improving financial access to healthcare. The role may involve contributions to a fintech platform that assists patients in managing medical bills via small monthly payments, with a focus on increasing affordability and revenue for healthcare providers.
As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.
The Customer Success Manager at BuildOps will engage with customers to ensure they receive maximum value from the software. Responsibilities include developing success plans, monitoring customer satisfaction metrics, collaborating on support issues, and advocating for customer needs within the product team. The role requires travel to customer sites and aims for enhanced product adoption and retention.
BigID is inviting potential candidates to express their interest in the company and describe how they would fit into the team. The focus is on innovation and technology in data security, compliance, privacy, and AI management.
The Environmental Specialist will lead projects focusing on the protection and enhancement of Florida's natural resources, including performing GIS data collection, preparing NEPA documentation, and conducting field surveys. The role involves collaboration with experts and opportunities for career advancement.
Top Companies in New York City, NY Hiring Customer Success Roles
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