Top Customer Success Jobs in New Orleans, LA
The Customer Experience Specialist ensures seamless customer interactions by addressing inquiries related to system performance and maintenance, handling calls, meeting targets, and adhering to company policies. Responsibilities include answering customer questions, updating records, and resolving concerns, while consistently providing high-quality service.
The Logistics Customer Service Specialist at Expeditors prepares documentation, updates shipment information, communicates with customers and vendors, executes invoicing, and maintains compliance standards. They also contribute to maintaining vendor relationships, meet key performance indicators, seek opportunities for efficiencies, and escalate problems when necessary. The role focuses on providing world-class customer service and promoting personal development within the company.
The NetOps Specialist Senior will oversee enterprise network operations for the USMC network under the SMIT program. Responsibilities include coordinating infrastructure repairs, performing root cause analyses, implementing new technologies within DevSecOps, making recommendations based on monitoring, and assisting cybersecurity efforts to mitigate network defense incidents.
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The EH&S Specialist manages safety and health programs, ensuring compliance with regulations, developing policies, conducting inspections, and providing training to promote a safe work environment. Responsibilities include risk assessment, auditing third-party vendors, and responding to safety incidents. This role requires strong leadership and communication skills to foster a culture of safety throughout the organization.
The Customer Success Manager at Nooks is responsible for managing a portfolio of over 160 SMB accounts, ensuring customer onboarding, adoption, and retention. They analyze usage metrics, lead upsell conversations, and provide technical support while advocating for customer needs within the company.
The Senior Prenatal Specialist will drive revenue growth by implementing a strategic business plan, fostering relationships with OBGYNs, MFMs, and Genetic Counselors, and promoting innovative NIPT screening solutions.
The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.
The Coordinator, Client Services leads and supports nonprofits in achieving fundraising goals, including client support, project planning, and business development. Responsibilities involve client interaction, project management, data interpretation, report creation, and coaching. A significant part of the role is fostering relationships within the nonprofit community.
The Customer Success Manager will enhance customer relationships and ensure satisfaction, focusing on retention, expansion, and customer success metrics. Responsibilities include managing onboarding, conducting quarterly business reviews, and ensuring continuous customer engagement to align with their scientific objectives.
As a Customer Success Manager at Netomi AI, you'll drive product adoption and customer satisfaction for strategic clients, serve as a trusted advisor, collaborate with teams across the organization, and engage with product teams to provide feedback and enhance customer experience.
Top Companies in New Orleans, LA Hiring Customer Success Roles
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