Top Customer Success Jobs in New Orleans, LA
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
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The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
The Community Engagement Specialist will lead and facilitate the Connect For Life program to build trust within the community, plan and host events to enhance member wellness, proactively engage with members through various outreach methods, document interactions for tracking purposes, and develop partnerships to connect members with healthcare services.
As a Receiving Specialist, you will manage backroom operations by receiving products into the POS system, ensuring proper organization and stock levels, and processing damaged items. You'll maintain accurate inventory, support merchandising efforts, and promote a safe work environment, while also providing exceptional customer service and engaging with the management team for optimal operations.
As a Digital Implementation Specialist, you'll drive digital transformation initiatives by developing low/no-code solutions, collaborating with multidisciplinary teams, and optimizing workflows across industrial environments. Your role involves mapping out processes, shaping strategy, and ensuring effective integration of digital tools.
Top Companies in New Orleans, LA Hiring Customer Success Roles
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