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Top Customer Success Jobs in New Orleans, LA
Software
The Director of Enterprise Client Success leads the team to enhance customer engagement, success, and retention through strategy and mentorship, significantly influencing customer goals and product usage.
Top Skills:
SaaS
Artificial Intelligence • Software
Manage onboarding, adoption, and growth for US customers; coordinate with teams, advocate for customers, and deliver training.
Top Skills:
AICyberDataGainsightLookerSaaSSalesforceTableau
Healthtech
The Privia+ Success Associate supports enrolled providers by monitoring key performance indicators, managing provider inquiries, and improving workflows.
Top Skills:
Data ManagementExcelSalesforce
Featured Jobs
Information Technology • Analytics
As a Customer Success Manager, you'll manage customer relationships, drive retention and expansion, and ensure optimal product usage in the healthcare SaaS sector.
Top Skills:
Cpq SoftwareSalesforce
Software
The Customer Support Specialist will handle customer inquiries, escalate issues, provide product expertise, and update the knowledge base, ensuring excellent service and efficient solutions.
Top Skills:
Ms Office Suite
Healthtech
This role involves coaching a customer support team, monitoring performance metrics, handling escalations, and fostering a positive team culture while ensuring high service standards.
Top Skills:
Amazon ConnectMetabaseZendesk
Insurance
As a Claims Resolution Specialist, you will assist customers in resolving claims, provide information on claims status, and maintain customer connections through empathy and effective communication.
Top Skills:
Claims AdministrationCustomer CommunicationsCustomer ServiceProblem SolvingTelephony
Healthtech • Software
The Senior Customer Experience Manager will enhance the customer experience by using data-driven insights, guiding stakeholders, and implementing best practices across the organization.
Top Skills:
ExcelPower BIPowerPointQualtrics
Mobile • Software • Analytics
The Director of Support leads customer support strategy and operations, ensuring high satisfaction and productivity through data analysis and team development.
Top Skills:
Data Analysis
Big Data • Cloud • Software • Analytics
Lead strategic enablement initiatives for the Success Team, enhancing customer engagement through training, content management, and cross-functional collaboration.
Top Skills:
ArticulateCamtasiaCornerstoneGongSalesforceSeismicSpekit
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