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Top Customer Success Jobs in Memphis, TN

20 Days Ago
Remote
Memphis, TN
Junior
Junior
Edtech • Kids + Family • Software
As a Customer Engagement Specialist at Paper, you will promote brand awareness and facilitate engaging educational sessions to drive student adoption across district communities. You will train teachers on Paper's platform, build relationships with key stakeholders, and support grassroots teacher education initiatives.
Top Skills: Communication SkillsCustomer EngagementK-12 Education KnowledgeSocial Media ManagementWorkshop Facilitation
20 Days Ago
Remote
Memphis, TN
100K-165K Annually
Senior level
100K-165K Annually
Senior level
Fintech • Consulting
The Customer Success Manager will enhance customer relationships and drive product adoption by understanding customer needs, identifying upsell opportunities, and ensuring customers achieve their goals with the software. Responsibilities include providing excellent customer experience, creating strategic success plans, documenting best practices, and collaborating with internal teams to prevent churn.
Top Skills: Customer Success PlatformMicrosoft Office SuiteOutreachSalesforceSalesloft
20 Days Ago
Remote
Memphis, TN
Senior level
Senior level
Information Technology • Software
The Associate Support Engineer will provide remote support for SAP applications, focusing on SAP Cloud Platform Integration (CPI) and Payroll. Responsibilities include incident management, system maintenance, enhancements, user acceptance testing, and ensuring compliance with IT processes. The role requires exceptional communication skills and collaboration with clients to troubleshoot and resolve issues effectively.
Top Skills: AbapHTTPIdocJavaJdbcRestSap CpiSap PayrollSap PiSap PoSftpSoapXslt

Featured Jobs

Senior level
Information Technology • Software
The Customer Success Manager for Finance and Accounting Services ensures customers achieve desired outcomes with OSV services, drives service adoption, manages retention, and builds strong relationships with customers. This role involves developing success plans, addressing customer challenges, and promoting two-way communication to enhance overall satisfaction and value from services.
Top Skills: AccountingCustomer Relationship ManagementFinanceWorkday
20 Days Ago
Remote
Memphis, TN
71K-84K Annually
Junior
71K-84K Annually
Junior
Big Data • Cloud • Marketing Tech • Social Impact • Software
The Technical Support Engineer will provide technical guidance and troubleshooting to clients, managing a ticket queue and working collaboratively with the Global Customer Support team. The role involves resolving technical challenges, facilitating improvements for stakeholders, and delivering excellent customer service in a hybrid work environment.
Top Skills: Advertising TechnologyMarketing ServicesSaas SupportSoftware TechnologySQL
Reposted 20 Days Ago
Memphis, TN
Junior
Junior
Healthtech • Pharmaceutical
As a Charge Entry Specialist, you will audit and balance billing encounters, accurately enter patient information for insurance reimbursement, and monitor trends in data submissions. You will also ensure compliance with CPT codes and billing regulations, report errors, and post encounters in a timely manner.
20 Days Ago
Memphis, TN
160K-200K Annually
Expert/Leader
160K-200K Annually
Expert/Leader
Consulting
The Vice President - Client Services is responsible for overseeing client relations, improving operational effectiveness, driving revenue generation, and ensuring client retention. This role involves leading teams, establishing client account plans, and developing long-term client relationships while conducting performance analysis and recommending process improvements.
Top Skills: Account ManagementClient RetentionClient ServicesCommunicationOperational EffectivenessRevenue Generation
20 Days Ago
Remote
Memphis, TN
69K-103K Annually
Junior
69K-103K Annually
Junior
Fintech • Payments • Financial Services
The Implementation Specialist will manage system implementation projects and provide training at client locations. Responsibilities include planning, training staff, diagnosing issues, and maintaining client relationships, while ensuring that the implementation process runs smoothly and meets client satisfaction.
Top Skills: Hardware TroubleshootingPoint Of Sale ImplementationRestaurant TechnologySoftware Troubleshooting
20 Days Ago
Remote
Memphis, TN
120K-130K Annually
Senior level
120K-130K Annually
Senior level
eCommerce • Payments
The Senior Customer Success Manager at FastSpring will manage enterprise client accounts, primarily in the gaming industry, ensuring customer satisfaction, retention, and account growth while collaborating with internal teams to deliver superior client experiences.
Top Skills: CSSGainsightHTMLJavaScriptJqueryLookerSalesforce
20 Days Ago
Remote
Memphis, TN
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Biotech
The Scientist in Field Applications will provide customer support on NGS library preparation, conduct training, handle inquiries, and assist with technical issues, requiring significant interaction with customers primarily in North America.
Top Skills: BiochemistryCrm SystemsData AnalysisGeneticsMolecular BiologyNgs Library PreparationsSalesforce
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