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Top Customer Success Jobs in Memphis, TN
As a Senior Customer Success Manager at Cortex, you will advocate for customers, coordinate between Sales, Product, and Engineering teams, and ensure success for APAC enterprise customers. Your role includes managing relationships, suggesting product configurations, and participating in business reviews. You will also mentor team members and help evolve best practices for customer success.
As a Strategic Customer Success Manager at Wonderlic, you'll drive revenue growth through managing client relationships and ensuring customer satisfaction with HR technology solutions. Your role involves identifying opportunities for renewals and expansion, conducting business reviews, and acting as a customer advocate within the company.
The Customer Success Executive at DexCare will manage an enterprise book of business, focusing on account retention and growth through strategic relationship management. Key responsibilities include resolving operational issues, creating personalized success plans, and collaborating with sales directors to enhance customer experiences and reporting. The role requires excellent communication and project management skills.
The Strategic Customer Success Manager at HappyCo will build and protect customer relationships, deliver exceptional service, and collaborate cross-functionally to address customer needs. Responsibilities include managing strategic accounts, driving process improvements, engaging with product feedback, and developing Success Plans to ensure customer success and retention.
The Technical Customer Support Engineer at ClickHouse will provide excellent service to customers via various communication channels, triage support tickets, assist in pre- and post-sales activities, and collaborate with multiple teams. A strong emphasis is placed on building relationships and sharing knowledge within a global support environment.
As a Senior Client Success Manager, you will ensure that clients maximize their partnership with Posh by acting as a strategic advisor, overseeing product deployments, and facilitating upselling opportunities. This role involves collaboration with cross-functional teams, advocating for client needs within the organization, and promoting long-term client engagement and satisfaction.
The Client Relationship Manager is responsible for nurturing client relationships for HR-Payroll customers, ensuring timely resolution to inquiries, conducting evaluations of HR and payroll processes, and providing tailored solutions to enhance client effectiveness and retention. They will work closely with internal teams and may conduct on-site visits to assess service delivery.
The Customer Support Analyst I is responsible for resolving customer inquiries related to Cority's product suite, providing technical support, collaborating with other teams, and maintaining case records. This role requires troubleshooting basic issues, managing customer communications, and contributing to process improvements while working in a rotating shift schedule.
The Associate Customer Success Manager will drive product adoption, assist customers through their lifecycle, and help ensure customer satisfaction and retention. Responsibilities include monitoring customer engagement, facilitating renewals, and implementing customer onboarding processes. The role requires effective communication with clients and internal teams.
The Senior Customer Solutions Engineer delivers exceptional customer experiences and solutions for Rocket's modernization products, particularly the IBM Omegamon product family. Responsibilities include providing expertise, training, and guidance during product implementation and ongoing support, while ensuring customer satisfaction and maintaining best practices. Collaboration with internal teams and customers is key to resolving complex issues and ensuring successful product outcomes.
Top Companies in Memphis, TN Hiring Customer Success Roles
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