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Top Customer Success Jobs in Memphis, TN
The Client Success Expert at INFUSE is responsible for building and maintaining client relationships, ensuring the successful delivery of solutions, communicating progress, identifying growth opportunities, and managing various administrative tasks. This role emphasizes delivering exceptional client experiences and requires strong interpersonal skills and attention to detail.
The Senior Technical Account Manager (TAM) at Aviatrix will act as the primary technical advisor, collaborating with customers to enhance their cloud networking experience. Key responsibilities include providing architecture stability, conducting performance analysis, and advocating for customer needs while ensuring operational excellence.
The Lead Technical Account Manager is responsible for solving complex customer issues, delivering excellent technical and customer service, and expanding product usage among key accounts. The role demands expertise in account management and a deep understanding of telecommunications and related technologies.
The Support Account Manager will provide dedicated support to strategic clients, manage support tickets, and coordinate with internal teams. They ensure high customer satisfaction, offer project management, and act as a technical reference for clients and their needs. Responsibilities include improving client relationships, supporting new product launches, and training Support Account Managers.
The Grantee Specialist will provide training and technical assistance to Head Start and Early Head Start programs, focusing on improving compliance, program management, and technical training delivery. Responsibilities include onsite consultations, developing quality improvement plans, and collaborating with various specialists to enhance program effectiveness.
The VP of Client Success will oversee relationships with partners, manage account performance and metrics, identify revenue growth opportunities, and collaborate with teams to enhance client engagement. They will also handle problem-solving for complex client issues and conduct market research to inform partnership management strategies.
Customer Success Managers at Whip Around are responsible for ensuring customer satisfaction and growth through engagement, retention, and strategic guidance. They manage customer portfolios, drive product adoption, and facilitate communication between customers and internal teams while striving for continuous improvement in customer value attainment and operational efficiency.
The Advisor role at Higher Logic focuses on assessing community needs and behaviors, developing strategies for engagement, and supporting day-to-day operations of community programs. Duties include moderating interactions, communicating findings to stakeholders, curating content, and assisting with community events and data analysis.
As a Senior Technical Account Manager, you will act as a technical advisor for high-profile customers, ensuring operational success and effective communication. Your role includes troubleshooting complex issues, conducting health checks, managing crisis situations, and developing strategic customer insights. You will also lead initiatives to improve customer experience and mentor junior team members, preparing them for success in the organization.
The Digital Support Specialist is responsible for supporting Launch clients by managing customer applications, answering inbound calls, resolving client inquiries, and ensuring service level agreements are met. This role involves a high level of customer service, troubleshooting issues, and participating in testing bank environments. Flexibility in schedule is required for a 24/7 support role.
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