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Top Customer Success Jobs in Memphis, TN

2 Days Ago
Memphis, TN
Remote
50 Employees
100K-120K Annually
Senior level
50 Employees
100K-120K Annually
Senior level
Information Technology • Security • Software • Cybersecurity
The Senior Client Success Onboarding Manager will lead a team of onboarding specialists to ensure a smooth and delightful onboarding experience for clients. They will manage client interactions during the onboarding phase, address client concerns, provide training to the onboarding team, and ensure client feedback is communicated to improve processes. The role requires engagement with various teams to deliver an effective and seamless client experience, as well as support emergency onboarding needs outside of regular hours.
Top Benefits:
401-K
401-K Matching
Company Equity
+28 More
2 Days Ago
Memphis, TN
Remote
230 Employees
Mid level
230 Employees
Mid level
Cloud • Information Technology • Security • Software
The Customer Success Manager will build and maintain customer relationships to drive product adoption and expansion. They will act as a trusted advisor, develop success plans, track customer health, and collaborate with cross-functional teams to assist in customer retention and product feedback.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
2 Days Ago
Memphis, TN
Remote
3,000 Employees
236K-262K Annually
Expert/Leader
3,000 Employees
236K-262K Annually
Expert/Leader
eCommerce • Food • Software
As the Director of Customer Experience Technology Enablement, you will lead the strategy for tooling and integrate new AI and enabling tools to enhance service delivery within the Customer Experience team. This role entails overseeing complex implementations, collaborating with engineering teams, and maintaining feedback loops for continual improvement.
Top Benefits:
401-K
Adoption Assistance
Company Equity
+38 More

Featured Jobs

3 Days Ago
Memphis, TN
Remote
299 Employees
171K-201K Annually
Senior level
299 Employees
171K-201K Annually
Senior level
Cloud • Enterprise Web • Software
As a Senior Manager, Customer Success Architects, you will mentor and lead a team dedicated to providing exceptional service to clients. Your role includes driving customer success initiatives, fostering client relationships, and developing strategies to enhance renewal and expansion efforts. You will collaborate with various teams to ensure high-quality customer support and proactively identify risks, while also supporting the career development of your team members.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+45 More
3 Days Ago
Memphis, TN
Remote
400 Employees
Entry level
400 Employees
Entry level
Healthtech • HR Tech • Insurance • Mobile • Software
HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.
Top Benefits:
401-K
401-K Matching
Company Equity
+40 More
3 Days Ago
Memphis, TN
Remote
15,100 Employees
90K-122K Annually
Senior level
15,100 Employees
90K-122K Annually
Senior level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Senior Client Success Specialist at CDW is responsible for advocating for clients to ensure they achieve strategic business outcomes and derive maximum value from managed cloud services. This role involves building strong relationships, driving client satisfaction, managing client portfolios, analyzing data for ROI, and collaborating with internal teams to address client needs.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+44 More
3 Days Ago
Memphis, TN
Remote
2,800 Employees
150K-241K Annually
Senior level
2,800 Employees
150K-241K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Customer Support Systems leads strategic initiatives for optimizing customer support and partnership systems. This role requires collaboration with various teams to ensure seamless integration and alignment with business goals, mentorship of staff, vendor management, and the establishment of performance metrics for success measurement.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
4 Days Ago
Memphis, TN
Remote
2,050 Employees
98K-210K Annually
Mid level
2,050 Employees
98K-210K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As an Intermediate Vulnerability Research Engineer, you will enhance GitLab's security detection capabilities through research, developing benchmarks, and improving vulnerabilities detection products related to web security. You’ll also write technical reports and interact with customers regarding security vulnerabilities.
Top Benefits:
401-K
401-K Matching
Company Equity
+45 More
4 Days Ago
Memphis, TN
Remote
420 Employees
110K-169K Annually
Senior level
420 Employees
110K-169K Annually
Senior level
Cloud • Security • Software • Cybersecurity
Lead a team of Customer Success Managers, focusing on building relationships and optimizing operations to enhance customer experiences and retention. Use analytics to identify improvement opportunities and mentor team members for their career development while collaborating with cross-functional teams.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+41 More
4 Days Ago
Memphis, TN
Remote
440 Employees
Junior
440 Employees
Junior
Healthtech • Social Impact • Software
As a Client Billing Support Specialist, you will troubleshoot and resolve billing issues raised by clients and therapists, assist with customer education about the Grow Therapy platform, and advocate for user needs while identifying opportunities for improvement. Your role focuses on delivering high-quality customer service and supporting the organization's mission to enhance mental healthcare accessibility.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+62 More
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