Top Customer Success Jobs in Madison, WI
As a Customer Account Specialist, you'll build relationships with customers, manage shipments, and collaborate with internal teams to solve problems. The role involves improving operational efficiency, generating reports, and ensuring a positive customer experience. This position offers opportunities for career growth and promotes from within.
As a Renewals Representative at Zendesk, you will manage account renewals and drive customer success through effective communication and negotiation. You will work closely with account owners, maintain a busy pipeline, and seek growth opportunities within existing accounts. Your goal will be to ensure customers renew contracts and continue using Zendesk products while achieving your targets.
The Scaled Customer Success Manager is responsible for engaging with various customer sizes, delivering tailored recommendations, conducting webinars, and ensuring client satisfaction. The role involves leveraging data insights, forecasting growth, and providing consultations on Zendesk products, driving customer value, and fostering long-term relationships through continuous improvement and innovative practices.
As a Desktop Support Engineer at Epic, you'll provide technical troubleshooting support for colleagues, manage technology functions, aid in OS deployment and endpoint security, and assist in planning large conferences.
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The Quality Control Microbiology Specialist at eGenesis is responsible for leading the environmental monitoring program, ensuring compliance with cGMP regulations, and performing hands-on sampling and testing. The role includes managing monitoring schedules, authoring quality records, and guiding team members in microbiology methods in a manufacturing environment, primarily based in Madison, Wisconsin.
The Customer Service Representative at Everlight Solar will handle incoming calls, understand customer needs, manage complaints, and build trusting relationships with customers. This role requires excellent communication skills and the ability to work in a fast-paced environment, with work scheduled during evenings and some weekends.
Senior Renewables Development Specialist providing project leadership for cross-functional renewable projects. Collects site-specific data, conducts performance modeling, advises on layouts and regulatory filings, assesses risks, and supports business case development.
The Charge Entry Specialist is responsible for auditing encounters, ensuring accurate insurance demographic entry, notifying of data trends, maintaining knowledge of coding and compliance issues, and the timely posting of submitted encounters.
The Verification and Pre-Authorization Specialist is responsible for verifying patient benefits, processing eligibility requests, ensuring compliance with regulations, coordinating with internal departments, and addressing eligibility-related denials. They must have strong knowledge of payer guidelines and work efficiently with productivity indicators, while maintaining ethical billing practices.
The AR Specialist will manage accounts receivable by resolving new and aged accounts, analyzing payment resolutions, maintaining quality and productivity standards, handling claim data and coding concerns, and preparing appeal letters for denials, while serving as a resource to the team.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
Top Companies in Madison, WI Hiring Customer Success Roles
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