Top Customer Success Jobs in Los Angeles, CA

The Private Client Placement Specialist supports sales and account management by marketing high net worth insurance opportunities, conducting risk assessments, developing knowledge of client needs, and advocating for clients through proposals and consultations with account managers.

The Commercial Lines Client Manager is responsible for servicing clients, assisting with policy coverage, conducting renewals, and providing support to Producers and Client Executives. The role involves establishing trust with clients, processing policy-related items, educating clients about coverage needs, and managing marketing activities. Additional responsibilities include setting priorities, managing workflow efficiently, and contributing to personal and organizational development.

The Community Outreach Representative will engage with local communities to connect low-income households with resources from the Federal Lifeline Program. Responsibilities include conducting outreach activities, maintaining consumer relations, attending meetings, and verifying eligibility for federal benefits.

The Customer Service Specialist will provide customer support and service, interact with customers to inform them about products and services, process sales orders, handle inquiries, and maintain a positive company representation. The role includes participating in training sessions and promoting a team environment to achieve customer satisfaction.

The Billing Specialist ensures accurate and timely client invoicing, collaborates with sales and service teams on billing setups, resolves discrepancies, and communicates with clients regarding billing inquiries. They will also review contracts to understand billing terms and assist with other duties as needed.

The Client Partner is a senior account lead responsible for strategy, sales, relationship management, and delivery oversight of assigned accounts. They manage cross-channel teams, consult on best practices to meet client goals, and maintain senior-level client relationships to drive engagement and growth.

The Enrollment Development Specialist I supports marketing efforts for AltaMed Senior Care Services. Main responsibilities include conducting marketing events, developing relationships with stakeholders and healthcare professionals, increasing awareness and leads for PACE, and adhering to legal standards. The role focuses on community outreach to elderly populations and retention strategies for member census.

As a Customer Experience Associate, you will engage with customers via phone, email, and live chat, solving problems related to deliveries and transactions. You will analyze customer experience metrics and collaborate with leadership to improve processes. Your role is crucial in ensuring a high-quality interaction between customers and the brand.