Top Customer Success Jobs in Los Angeles, CA

The Client Success Manager will help grow and scale the business by managing key client relationships, leading customer support efforts, and building operational processes. Responsibilities include onboarding customers, addressing their feedback, and creating new workflows. A focus on customer experience and operational improvement is key to this role.

As a Community & Identity Operations Specialist at Snap Inc., you will provide high-quality customer support to users by resolving account issues, identifying trends, and collaborating with other teams for solutions. You are expected to respond to inquiries, analyze issues, and contribute to workflow improvement within the customer service tools.

The Senior Customer Success Enablement Manager is responsible for developing and implementing training programs, creating enablement materials, and collaborating across departments to enhance customer success initiatives. The role focuses on empowering CS teams to deliver exceptional customer experiences and driving customer retention through performance management and data analysis.

The Ad Ops Specialist role involves supporting the Display Monetization Team in managing and optimizing ad campaigns, collaborating with partners, responding to RFPs, troubleshooting, and delivering performance reports. The candidate will work with various advertising platforms and analyze performance to drive revenue.

The Member Experience Representative provides exceptional member service through various communication channels, educates members on digital services, resolves issues, and promotes credit union products. They also ensure compliance with policies and participate in ongoing training.

As a Tax Credits Customer Specialist at Gusto, you will resolve customer inquiries related to tax credits, educate clients on tax incentives, perform quality control on credit documents, and collaborate with teams to enhance the tax credits product and processes.

The Logistics Specialist will support logistics functions, manage order inquiries, create shipping documentation, and collaborate with various teams on logistics tasks. Responsibilities include facilitating communication with retailers, handling claims for damaged shipments, and optimizing shipment processes to ensure efficient operations.