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Top Customer Success Jobs in Lincoln, NE
The Customer Success Manager acts as the main contact for clients, guiding them through post-sale deployments particularly in Azure. Responsibilities include managing customer accounts, facilitating meetings, and ensuring customer satisfaction by resolving technical issues with the help of internal teams.
The Customer Support Representative will provide exceptional support to customers regarding payment-related inquiries and issues, enhance user experience, identify areas for process improvement, and gather customer feedback. This role is essential to maintain the company's reputation and ensure customers can easily use the payment platform.
As an Azure IAM Specialist, you will design and manage secure identity solutions using Microsoft Azure Entra, ensuring robust authentication and authorization. You will implement strategies for identity management, collaborate with IT security for access policies, and conduct audits. Additionally, you'll provide training and respond to incidents involving identity breaches.
The Global Compliance Specialist will provide expert guidance on regulatory compliance, conduct assessments of products for compliance gaps, collaborate with internal and external resource for integration of compliance requirements, and oversee management processes. Responsibilities include training teams on compliance requirements, maintaining compliance records, and driving process improvements.
As a Legal Content Rules Specialist, you will support legal research, customer queries, maintain a document database, update rule sets, and assist in training team members on rule monitoring tools. You will also provide administrative support and document organization.
The Customer Success Manager will develop and maintain relationships with key stakeholders in a portfolio of merchants, providing consultative guidance and product expertise to drive business results through the adoption of Recharge features. This role involves advocating for merchants' needs and resolving issues swiftly to enhance their experience with the subscription platform.
Assist in managing relationships with retail partners to promote energy efficiency rebate programs. Responsibilities include overseeing promotional compliance, conducting field visits, delivering training, and reporting on outreach results while utilizing time management skills and transportation effectively.
The Frontline Support Specialist at Heard will engage with customer inquiries, validate requests, and escalate them as needed. Responsibilities include answering inquiries, developing familiarity with business processes, and contributing to project work related to documentation and new feature training.
The Customer Success Specialist for Microsoft Licensing at SilverSky will support clients in navigating Microsoft licensing models, ensuring compliance and cost optimization. Responsibilities include advising on licensing structures, conducting reviews, reporting analytics, and collaborating with internal teams to enhance customer satisfaction and retention.
The Client Success Lead will manage the post-sale Client Success team, ensuring client performance and satisfaction. This role involves building client relationships, leading a team, and formulating strategies to meet KPIs. The leader will provide thought leadership, drive value metrics, and coach the team to enhance performance while fostering collaboration across departments.
Top Companies in Lincoln, NE Hiring Customer Success Roles
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