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Top Customer Success Jobs in Lincoln, NE
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
The Customer Success Manager at CARET will manage a portfolio of over 150 accounts, focusing on customer satisfaction, product adoption, and account retention. Responsibilities include negotiating strategies, identifying customer needs, and collaborating with internal teams to enhance customer experience while providing a thorough account overview to executives.
The Customer Success Executive will enhance customer satisfaction and drive revenue growth by managing client relationships, overseeing project delivery, and providing innovative solutions. Responsibilities include account management, conducting business reviews, and ensuring contract renewals, while acting as a strategic advisor to clients and engaging with internal teams to address customer needs.
The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
As a Group Facilitator at Charlie Health, you will provide remote telehealth services to adolescents and young adults, facilitating group sessions and fostering client engagement. Responsibilities include preparing and delivering sessions, participating in treatment teams, and adhering to operational policies.
As a Customer Success Architect at Neo4j, you will provide technical guidance and advocacy for customers, ensuring they leverage Neo4j's products effectively. Responsibilities include building relationships with clients, managing multiple accounts, collaborating with cross-functional teams, and tracking customer project health to enhance satisfaction and retention rates.
The Technical Support Specialist at Aura provides troubleshooting and resolutions for customers via multiple communication channels while managing escalated technical needs, social media tasks, and billing inquiries. They will also track issues, manage data requests, and share best practices with the team to enhance product performance and customer satisfaction.
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The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.
The Coding Specialist at Evergreen Nephrology will accurately code diagnoses from healthcare documentation, ensuring compliance with regulations. This role involves communication with healthcare providers for clarification, maintaining documentation quality for billing, and participating in audits and education initiatives.
Top Companies in Lincoln, NE Hiring Customer Success Roles
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