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Top Customer Success Jobs in Indianapolis, IN
Information Technology • Other • Software • Consulting
This position encourages candidates, especially those from underrepresented backgrounds, to apply for startup opportunities, emphasizing the importance of diversity and inclusion in the workplace. It invites individuals interested in startups to reach out for more information.
Information Technology • Professional Services
The Customer Success Manager will advocate for clients and drive revenue growth by developing strong relationships, analyzing key metrics, enhancing product adoption, and resolving issues. This role includes executing business reviews and monitoring customer health for proactive engagement.
Software • Automation
The Technical Support Specialist at Authorium will troubleshoot customer issues, enhance product documentation, collect feedback for improvements, provide incident support, and work on proactive solutions to optimize customer support efficiency.
Top Skills:
Ruby
Software
The Senior Customer Success Manager at Fundraise Up is responsible for managing a portfolio of non-profit accounts, driving product adoption, resolving technical issues, and enhancing customer satisfaction. This role involves account management throughout the customer lifecycle and collaboration with internal teams to ensure success and retention metrics are met.
Software
The Customer Onboarding & Implementation Specialist will guide customer adoption of BioDigital's 3D software through tailored training and technical support. The role involves collaborating with account managers, providing personalized customer assistance, managing technical integrations, and advocating for customer needs while developing educational materials and support documentation.
Fintech • Mobile • Payments • Software
The Technical Account Manager will support strategic customers by addressing complex issues and ensuring their needs are met post-sales. Responsibilities include building relationships, assisting with technical requests, and enhancing customer satisfaction through effective problem-solving.
Top Skills:
DartJavaKotlinObjective-CSwift
Cloud • Natural Language Processing • Security • Software • Cybersecurity
As a Customer Success Manager at Nightfall AI, you'll ensure customer satisfaction and product adoption, develop success roadmaps, and identify upsell opportunities. You'll collaborate with cross-functional teams and become an expert on the Nightfall platform, all while focusing on customer needs in the data security industry.
Software
The Manager of Customer Support at Posit will oversee the daily support functions, coach engineers, improve support processes, enhance customer experience, and foster team collaboration. The role includes analyzing ticket data for automation, monitoring KPIs, and leading a team to achieve operational improvements.
Top Skills:
Linux
Software
Zowie is on the lookout for passionate, ambitious individuals who want to join their innovative team. They’re focused on enhancing customer experience through AI solutions and are rapidly expanding. Candidates are encouraged to submit their resumes for various roles as the company grows.
Information Technology • Software • Database • Analytics
The Customer Solutions Engineer will support dbt Cloud's Enterprise customers by troubleshooting technical issues, providing usage training, and contributing to documentation. Responsibilities include customer communication through tickets and video calls, mentoring team members, and enhancing product knowledge.
Top Skills:
JavaScriptPython
Top Companies in Indianapolis, IN Hiring Customer Success Roles
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