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Top Customer Success Jobs in Indianapolis, IN

20 Days Ago
Remote
Indianapolis, IN
Junior
Junior
Artificial Intelligence • Professional Services • Software • Analytics
Client Success Managers (CSMs) ensure effective client engagement with SaaS products, facilitating training, onboarding, and product adoption. They analyze client usage, deliver presentations, and maintain strong relationships to enhance customer satisfaction.
Top Skills: SaaS
20 Days Ago
Remote
Indianapolis, IN
Entry level
Entry level
Software
Walnut is seeking individuals interested in improving financial access to healthcare. The role may involve contributions to a fintech platform that assists patients in managing medical bills via small monthly payments, with a focus on increasing affordability and revenue for healthcare providers.
20 Days Ago
Remote
Indianapolis, IN
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Insurance
The Senior Client Manager at OneDigital is responsible for ensuring the retention of PEO client relationships by being proactive and addressing issues. They will lead client meetings, oversee new client implementations, collaborate with internal teams for performance reporting, and communicate effectively with clients regarding service delivery and industry trends.
Top Skills: Excel
20 Days Ago
Remote
Indianapolis, IN
97K-121K Annually
Entry level
97K-121K Annually
Entry level
Other
The Customer Solutions Manager will drive sales growth by analyzing various data sources, including scan data and consumer insights, to provide actionable strategies to customers and the sales team. They will lead category management initiatives and collaborate with cross-functional teams to optimize business opportunities and implement effective sales strategies.
20 Days Ago
Remote
Indianapolis, IN
Senior level
Senior level
Software
The Lead Customer Success Manager will manage strategic customer accounts, develop success plans, educate clients on product features, and work with internal teams to ensure customer satisfaction and drive growth. The role requires leading customer engagements, analyzing customer behavior, and providing feedback for product improvements.
Top Skills: SaaS
20 Days Ago
Remote
Indianapolis, IN
Entry level
Entry level
Software • Business Intelligence
The Customer Support Agent will engage with customers via email or Zendesk, resolve issues efficiently, guide troubleshooting, document interactions in the CRM (HubSpot), and ensure customer satisfaction, all while staying updated on product knowledge and company policies.
Top Skills: Excel
20 Days Ago
Remote
Indianapolis, IN
Mid level
Mid level
Energy • Design
The Field Support Representative installs, commissions, and repairs thermal insulation jackets for industrial applications. They ensure compliance with safety policies, meet customer expectations, and provide technical support while collaborating with engineering teams. Daily reporting and recognizing potential mechanical or safety issues are key responsibilities.
20 Days Ago
Remote
Indianapolis, IN
Junior
Junior
AdTech • Marketing Tech
As a Client Success Manager at StackAdapt, you will provide primary support for self-serve clients regarding the StackAdapt advertising platform, focusing on campaign success and client retention. Responsibilities include resolving technical issues, analyzing data for insights, collaborating with sales and internal teams, and creating support documentation.
Top Skills: Google Analytics
20 Days Ago
Remote
Indianapolis, IN
Entry level
Entry level
Edtech • Information Technology
As a Support & Enablement Specialist, you will manage Tier 1 customer support requests, assist with customer onboarding and data migration, analyze usage data to create reports, and drive new initiatives to enhance customer experience at a transportation tech startup.
21 Days Ago
Remote
Indianapolis, IN
180K-190K Annually
Senior level
180K-190K Annually
Senior level
Healthtech
The Senior Client Experience Manager will build strong client relationships in the Life Sciences sector, driving new business opportunities with digital advertising agencies. This role involves presenting advertising capabilities, managing client relationships, and developing strategic account plans, all while mentoring junior staff and staying current with industry trends.
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