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Top Customer Success Jobs in Indianapolis, IN

14 Days Ago
Remote
Indianapolis, IN
Mid level
Mid level
Information Technology • Software • Consulting
The Planning Specialist will coordinate, analyze, and optimize planning processes while ensuring efficient resource allocation. Key responsibilities include developing project schedules, analyzing data for forecasting, and collaborating with teams to adjust plans based on changing priorities. Preparing reports and identifying process improvements are also crucial.
Top Skills: Microsoft ProjectSAP
14 Days Ago
Remote
Indianapolis, IN
Entry level
Entry level
Hardware • Healthtech
The Retention Specialist at Medical Guardian will manage inbound and outbound calls, empathizing with clients to resolve issues and retain customers. Responsibilities include repricing for customers, ensuring satisfaction, achieving sales targets, and utilizing strong communication and time management skills.
14 Days Ago
Remote
Indianapolis, IN
120K-135K Annually
Junior
120K-135K Annually
Junior
Consumer Web • Marketing Tech • Social Impact • Software • Financial Services
The Client Strategy Lead at Beam will analyze data to deepen partnerships, optimize client-facing products, and manage key projects while enhancing internal processes. This role requires strong analytical skills and client engagement experience to drive revenue and social impact.
Top Skills: ExcelSQL
14 Days Ago
Remote
Indianapolis, IN
Junior
Junior
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer ensures users maximize platform value by providing technical support, answering inquiries via various channels, and collaborating across departments. This role involves multitasking and requires strong organizational skills, technical knowledge of APIs, and familiarity with SaaS tools.
Top Skills: SQL
15 Days Ago
Remote
Indianapolis, IN
Senior level
Senior level
Software • Web3
The Head of Customer Support will define and lead the support function at StackBlitz and Bolt.new, focusing on customer retention and satisfaction. Responsibilities include building a high-performing team, optimizing support operations with AI solutions, and collaborating cross-functionally to enhance the customer experience.
15 Days Ago
Remote
Indianapolis, IN
Senior level
Senior level
Artificial Intelligence • Consumer Web • HR Tech • Other
The Technical Customer Success Manager at Netomi AI is responsible for onboarding clients, providing technical guidance, and ensure smooth integration of AI virtual agents into their support systems. They will also maintain client relationships, troubleshoot issues, and analyze AI performance while collaborating with internal teams to advocate for client needs and suggest improvements.
Top Skills: AIAPIs
15 Days Ago
Remote
Indianapolis, IN
38-50
Mid level
38-50
Mid level
Mobile
The Bilingual Registered Dietitian at Vida provides virtual Medical Nutrition Therapy and Diabetes Self Management Education, aiming to support clients in managing chronic conditions. Responsibilities include client management, behavior change support, collaboration with care teams, maintaining confidentiality, and meeting quality metrics.
15 Days Ago
Remote
Indianapolis, IN
Mid level
Mid level
Software • Analytics
As a Senior Technical Success Manager at Imply, you will manage strategic accounts, providing technical guidance and solution design to drive customer success and expand their use of the Imply platform. This involves onboarding, developing success roadmaps, collaborating with various teams, and identifying growth opportunities.
Top Skills: PythonSQL
15 Days Ago
Remote
Indianapolis, IN
Junior
Junior
Cloud • Software
As a Technical Support Specialist at Telgorithm, you will analyze and troubleshoot complex technical issues while leveraging your knowledge of APIs to resolve user inquiries. Your role includes creating documentation, implementing process improvements, and working with product and engineering teams to enhance platform performance based on user feedback.
Top Skills: APIsRestSQL
15 Days Ago
Remote
Indianapolis, IN
75K-100K Annually
Mid level
75K-100K Annually
Mid level
Software
The Customer Success Manager will engage with nonprofit clients to ensure they achieve their goals using Instrumentl's platform. Responsibilities include onboarding, retention, identifying upsell opportunities, and being the customer advocate. The role requires relationship building, effective communication, and program design skills.
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