Top Customer Success Jobs in Indianapolis, IN

The Marketplace Specialist is responsible for expanding the marketplace presence in the US by driving new sales, enhancing customer satisfaction, and optimizing marketplace services in accordance with client needs and market trends. This role includes building client relationships, performing data analytics, and collaborating with internal teams for seamless product integration.

The Senior Customer Success Manager at FastSpring will manage enterprise client accounts, primarily in the gaming industry, ensuring customer satisfaction, retention, and account growth while collaborating with internal teams to deliver superior client experiences.

The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.

The Technical Product Support Engineer III is responsible for all technical aspects of support at a specific customer, including escalations, system installations, improvement programs, and upgrades. The role entails providing support to field engineers and customer tools, generating performance data, and reviewing documentation for technical improvements. The candidate will work closely with internal teams and customers to ensure effective implementation and communication.

The Customer Care Specialist is responsible for providing exceptional support to customers by answering inbound calls, addressing inquiries, and ensuring high customer satisfaction while leveraging company technology to connect customers with service partners. They must maintain professionalism under pressure and provide tailored solutions to meet customer needs.

The Quality & QMS System Specialist will ensure quality compliance throughout the lifecycle of consumer and medical products. Responsibilities include managing quality documentation, assessing and investigating complaints, conducting internal audits, and overseeing training compliance for quality standards.

The Planning Specialist will coordinate, analyze, and optimize planning processes while ensuring efficient resource allocation. Key responsibilities include developing project schedules, analyzing data for forecasting, and collaborating with teams to adjust plans based on changing priorities. Preparing reports and identifying process improvements are also crucial.