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Top Customer Success Jobs in Indianapolis, IN

3 Days Ago
Indianapolis, IN
Remote
2,800 Employees
150K-241K Annually
Senior level
2,800 Employees
150K-241K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Customer Support Systems leads strategic initiatives for optimizing customer support and partnership systems. This role requires collaboration with various teams to ensure seamless integration and alignment with business goals, mentorship of staff, vendor management, and the establishment of performance metrics for success measurement.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
3 Days Ago
Indianapolis, IN
Remote
2,050 Employees
98K-210K Annually
Mid level
2,050 Employees
98K-210K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As an Intermediate Vulnerability Research Engineer, you will enhance GitLab's security detection capabilities through research, developing benchmarks, and improving vulnerabilities detection products related to web security. You’ll also write technical reports and interact with customers regarding security vulnerabilities.
Top Benefits:
401-K
401-K Matching
Company Equity
+45 More
3 Days Ago
Indianapolis, IN
Remote
420 Employees
110K-169K Annually
Senior level
420 Employees
110K-169K Annually
Senior level
Cloud • Security • Software • Cybersecurity
Lead a team of Customer Success Managers, focusing on building relationships and optimizing operations to enhance customer experiences and retention. Use analytics to identify improvement opportunities and mentor team members for their career development while collaborating with cross-functional teams.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+41 More

Featured Jobs

4 Days Ago
Indianapolis, IN
Remote
440 Employees
Junior
440 Employees
Junior
Healthtech • Social Impact • Software
As a Client Billing Support Specialist, you will troubleshoot and resolve billing issues raised by clients and therapists, assist with customer education about the Grow Therapy platform, and advocate for user needs while identifying opportunities for improvement. Your role focuses on delivering high-quality customer service and supporting the organization's mission to enhance mental healthcare accessibility.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+62 More
4 Days Ago
Indianapolis, IN
Remote
60 Employees
56K-60K Annually
Junior
60 Employees
56K-60K Annually
Junior
Fintech • Mobile • Payments • Social Impact • Financial Services
The Support Specialist is responsible for managing inbound communications from borrowers, addressing account needs, and documenting interactions using ZenDesk. The role focuses on improving contact center processes, adhering to regulations, and gathering user feedback for product improvements while maintaining a high level of customer service.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+36 More
4 Days Ago
Indianapolis, IN
Remote
1,300 Employees
Mid level
1,300 Employees
Mid level
Artificial Intelligence • Healthtech • Telehealth
As a full-time mental health provider, you will deliver mental health counseling sessions, conduct clinical risk assessments, respond to critical incidents, and leverage data-driven decision-making to ensure quality client care while maintaining confidentiality and compliance standards.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
4 Days Ago
Indianapolis, IN
Remote
417 Employees
60K-65K Annually
Junior
417 Employees
60K-65K Annually
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
As a Customer Success Manager I at Luxury Presence, you will enhance client satisfaction by managing a portfolio of Side Partnership clients, developing engagement strategies, and leading educational webinars to empower users of the platform. You will collaborate with cross-functional teams and utilize data-driven approaches to drive customer success and product adoption.
Top Benefits:
401-K
Company Equity
Company Outings
+40 More
4 Days Ago
Indianapolis, IN
Remote
850 Employees
126K-194K Annually
Senior level
850 Employees
126K-194K Annually
Senior level
Fintech • HR Tech • Payments • Social Impact • Financial Services
The Senior Manager of Client Success will lead a team to drive measurable outcomes for clients by enhancing employee financial wellness. Responsibilities include managing client relations, developing retention strategies, and overseeing team performance to achieve KPIs and success plays. This role involves significant collaboration with sales, marketing, and leadership to enhance customer satisfaction and retention.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+57 More
4 Days Ago
Indianapolis, IN
Remote
450 Employees
Senior level
450 Employees
Senior level
Information Technology • Cybersecurity
As a Technical Trainer, you will develop and deliver training programs for employees, create training materials, assess training needs, and ensure employees can effectively use the company’s technology tools. This involves collaborating with subject matter experts and continually refining the training processes based on feedback.
4 Days Ago
Indianapolis, IN
Remote
235 Employees
Junior
235 Employees
Junior
Fintech • Real Estate • Software • Financial Services • PropTech
As a Homeowner Support Specialist at Hometap, you will serve as the first line of contact for homeowners, managing inquiries and providing support via calls, emails, and chat. Your focus will be on ensuring outstanding customer experiences, de-escalating issues, documenting interactions, and collaborating with the sales team to improve processes.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+49 More
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