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Top Customer Success Jobs in Indianapolis, IN
As a Client Onboarding Specialist at RepeatMD, you will be responsible for managing client onboarding processes, providing training, and ensuring clients achieve success using the RepeatMD app. You'll customize experiences, drive customer engagement, and enhance the onboarding process based on client feedback.
The Customer Support Specialist will manage and resolve escalated inquiries from enterprise customers via phone, chat, and email. They will collaborate with internal teams to address complex issues and ensure customer satisfaction within service-level agreements. Excellent communication and empathy are essential for this role, particularly in high-stakes situations.
As a Senior Mobile User Acquisition Specialist, you'll lead user acquisition strategies for Tempest's mobile apps, executing data-driven campaigns across platforms like Google and Facebook, optimizing performance, and collaborating with design and analytics teams to drive growth and app installs.
As an Annuity Specialist, you will provide annuity solutions and training to Field Representatives, analyze annuity holdings, manage sales territories, and act as a subject matter expert on annuities. Strong consultant and organizational skills are required to drive wealth management growth. You will support large case designs and conduct educational presentations via video conferencing.
The Senior Enterprise Support Specialist will facilitate membership and software renewals, activate new members, handle inquiries, develop educational materials, lead training sessions, manage bugs, and work on customer support initiatives, utilizing data for analysis and problem resolution.
The Environmental Specialist will coordinate and provide environmental technical support, ensuring compliance with environmental regulations and managing tasks related to environmental projects. Responsibilities include permitting, inspections, and documentation of compliance activities, and developing tools for environmental information collection.
The Onboarding Specialist III is responsible for overseeing the orientation process for caregivers, ensuring they complete necessary paperwork and training. The role includes facilitating virtual sessions, updating documentation in Home Health Exchange, maintaining communication between caregivers and management, and contributing to improving the onboarding experience.
The Customer Success Manager at Apixio is responsible for managing customer projects, ensuring successful delivery of services, and maintaining strong team coordination. They monitor project progress, resolve issues, and prepare reports, all while supporting client retention through effective relationship management and utilization of healthcare industry knowledge.
The Customer Success Manager at Relocity is responsible for managing enterprise client portfolios, ensuring client satisfaction and retention through effective onboarding, implementation, and relationship management. Key duties include resolving escalations, following up on invoices, identifying upselling opportunities, and creating materials for quarterly business reviews.
As a Customer Support Associate, you will deliver exceptional service via phone, text, and email, addressing customer inquiries and requests related to billing and policies. Collaborating with the sales team, your role includes enhancing customer experience and supporting insurance sales. A proactive approach and excellent communication skills are required.
Top Companies in Indianapolis, IN Hiring Customer Success Roles
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